At a Glance
- Tasks: Lead internal communications and engage colleagues with impactful strategies and events.
- Company: Join B&M Retail, a diverse and inclusive workplace committed to employee engagement.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity to work closely with senior leaders and shape company culture.
- Why this job: Make a real difference in how we communicate and connect with our colleagues.
- Qualifications: Experience in internal communications and strong writing skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced Internal Communications & Engagement Manager to support the day-to-day running of B&M’s Internal Communications & Engagement team and to deputise for the Head of Internal Communications & Engagement when required, including during periods of annual leave. You’ll be responsible for maintaining momentum, quality and confidence across internal communications, able to independently draft, sense-check, proof and sign off content, manage stakeholders, and keep key activity moving in the Head of IC’s absence. Alongside hands‑on delivery, you’ll bring solid experience of strategic internal communications planning, including colleague surveys, values launches and colleague engagement activity.
Key Responsibilities
- Act as a deputy to the Head of Internal Communications & Engagement when required, providing continuity of leadership, decision-making and delivery.
- Confidently manage day‑to‑day internal communications activity in the Head of IC’s absence.
- Oversee the work and communications produced by the Internal Communications & Engagement Co‑ordinator, providing guidance and quality assurance.
- Drive internal communications plans for colleague surveys, values launches and engagement campaigns.
- Translate strategy into clear comms plans with audiences, messages, channels and timelines.
- Independently draft, edit and commission high‑quality internal communications.
- Turn complex or sensitive information into clear, engaging colleague‑facing messages.
- Act as final editorial gatekeeper ensuring content is accurate, on‑brand and rigorously proofread.
- Maintain high standards for grammar, tone of voice and clarity.
- Oversee and manage major events end‑to‑end including planning, suppliers, content and delivery.
Ideal Candidate
- Proven experience in internal communications, with a strong track record of delivering impactful communication strategies.
- Experience deputising for senior leaders or operating independently with minimal oversight, demonstrating sound judgement and decision‑making.
- Demonstrated experience developing and delivering comprehensive communications plans, particularly for employee surveys and organisational values or culture launches.
- Outstanding writing, editing, and proofreading abilities, with the capacity to tailor tone and messaging for diverse audiences.
- Proven experience planning and executing large‑scale internal events, ensuring high engagement and seamless delivery.
- Experience working within a PLC or listed business, with an understanding of corporate governance, compliance, and stakeholder expectations.
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Internal Communications and Engagement Manager employer: B&M Retail
B&M Retail is an exceptional employer that prioritises a vibrant and inclusive work culture, fostering employee engagement and growth. As an Internal Communications and Engagement Manager, you will have the opportunity to lead impactful communication strategies while working in a supportive environment that values your contributions. With a commitment to professional development and a focus on maintaining high standards, B&M offers a rewarding career path in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications and Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&M through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to internal communications. Think about how you’d handle specific scenarios they might throw at you, especially around managing stakeholders and delivering engaging content.
✨Tip Number 3
Showcase your writing skills! Bring along samples of your best internal communications work to the interview. This will demonstrate your ability to craft clear and engaging messages, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the B&M team.
We think you need these skills to ace Internal Communications and Engagement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Writing Skills:Since this role requires outstanding writing and editing abilities, include examples of your best work. Whether it's a newsletter, an internal memo, or a campaign brief, let us see your flair for clear and engaging communication.
Demonstrate Strategic Thinking:We want to see how you've developed and executed communication plans in the past. Share specific examples of how you've translated strategy into actionable plans, especially for colleague engagement activities.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at B&M Retail
✨Know Your Audience
Before the interview, research B&M's internal culture and values. Understanding their communication style will help you tailor your responses and demonstrate that you can effectively engage with their team.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed internal communications or led engagement campaigns. Highlight how you’ve turned complex information into clear messages, as this is crucial for the role.
✨Be Ready to Discuss Strategy
Expect questions about your approach to strategic planning in internal communications. Be prepared to discuss how you would develop and implement communication plans for colleague surveys and values launches.
✨Demonstrate Leadership Skills
Since you'll be deputising for the Head of Internal Communications & Engagement, showcase your leadership abilities. Share instances where you've made decisions independently and how you’ve maintained momentum in projects without oversight.
