At a Glance
- Tasks: Lead the store team, drive performance, and ensure exceptional customer experience.
- Company: Join B&M, one of the UK's fastest-growing retailers with a people-first approach.
- Benefits: Enjoy discounts, a colleague portal, and great career development opportunities.
- Other info: Flexible shifts and a positive, high-performing store culture await you.
- Why this job: Be part of a dynamic team shaping the future of retail.
- Qualifications: Experience in retail management and strong leadership skills required.
The predicted salary is between 30000 - 35000 € per year.
Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Gravesend store team!
As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
This is a permanent, full‑time role requiring the flexibility to work a range of shifts across days, evenings, and weekends.
The key responsibilities are:
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high-performing store culture
What we’re looking for:
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands-on approach with a flexible, ‘can do’ attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M?
We’re entering a new chapter under inspiring leadership that’s committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people-first approach - making this the perfect time to join us and help shape the future of B&M!
We’re one of the UK’s fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more!
Ready to take the next step in your retail career? Apply now and join the B&M journey!
B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Floor Manager – Lead Store & Drive Performance in Gravesend employer: B&M Retail
B&M is an exceptional employer, offering a dynamic work environment in Gravesend where you can thrive as a Floor Manager. With a strong focus on career development and a people-first approach under inspiring leadership, you'll have the opportunity to grow alongside one of the UK's fastest-growing retailers. Enjoy a range of benefits including store discounts and a supportive culture that values collaboration and high performance.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager – Lead Store & Drive Performance in Gravesend
✨Tip Number 1
Get to know the company culture before your interview. Check out B&M's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. We want to hear how you can drive performance and create a positive store culture, so be ready to share those experiences.
✨Tip Number 3
Dress the part for your interview. Since you're aiming for a Floor Manager role, show that you understand the retail vibe. Smart-casual is usually a safe bet, but make sure you look polished and professional.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Floor Manager – Lead Store & Drive Performance in Gravesend
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in managing teams. We want to see how you've motivated others and driven performance in your previous roles. Use specific examples to demonstrate your leadership style!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the Floor Manager role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at B&M Retail
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with B&M's products, services, and store layout. This will not only show your enthusiasm but also help you answer questions about how you would maintain operational standards and drive performance.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you motivate others and handle challenges, as this role requires strong leadership and a hands-on approach.
✨Demonstrate Your Customer Service Passion
B&M values exceptional customer experience, so think of specific instances where you've gone above and beyond for customers. Highlighting your commitment to service will resonate well with the interviewers and align with their expectations.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your decision-making skills and ability to think on your feet. Practice responding to situations like managing a team during peak hours or resolving a customer complaint effectively.
