B&M invites you to join as Customer Service Manager in our Spennells store, leading a front-end team to deliver fast, friendly service from entry to checkout. This permanent, full-time role requires flexibility across days, evenings and weekends as part of the store management team, with a hands-on approach to creating a welcoming, high-energy shopping experience.
You’ll drive service standards, handle queries confidently, and coach colleagues to hit KPIs while fostering a positive
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Front‑End Customer Service Manager (Retail Leader) employer: B&M Retail
B&M is an exceptional employer for those looking to advance their retail careers, particularly as a Store Manager in Chatham. With a vibrant work culture that prioritises people and performance, employees benefit from comprehensive training, career development opportunities, and a range of perks including store discounts and exclusive offers. Join a rapidly growing company where your leadership can truly make a difference in delivering outstanding customer experiences.
