At a Glance
- Tasks: Lead and inspire your team to deliver excellent customer service and store standards.
- Company: B&M Retail is one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague benefits.
- Other info: Flexible working hours and a permanent 40-hour contract are offered.
- Why this job: Join a rapidly expanding business with amazing development opportunities and a supportive culture.
- Qualifications: Experience managing a small to medium-sized team in retail or hospitality is essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Deacon Road store team!
As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
The key responsibilities are:
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high-performing store culture
What we’re looking for:
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands-on approach with a flexible, ‘can do’ attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M?
With 780+ stores and growing, there’s never been a better time to join us.
We offer:
- A clear progression path up to Deputy Store Manager and beyond
- On-the-job training and development
- 10% staff discount (with regular double discount events!)
- Access to exclusive discounts via our colleague benefits portal
- Wellbeing support through our Employee Assistance Programme
- A secure, permanent 40-hour contract
Ready to take the next step in your retail career? Apply now and join the B&M journey!
B&M is an equal opportunity employer. We’re committed to creating an inclusive and diverse workplace
Floor Manager in Lincoln employer: B&M Retail
B&M Retail is an exceptional employer, offering a dynamic work environment in Lincoln where you can thrive as a Floor Manager. With a strong commitment to employee development, you will benefit from comprehensive training and clear career progression opportunities, alongside a supportive culture that values teamwork and customer satisfaction. Enjoy job stability, generous discounts, and access to exclusive benefits while being part of one of the UK's fastest-growing retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Lincoln
✨Tip Number 1
Familiarise yourself with B&M's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research the local market and competitors in Lincoln. Being knowledgeable about the retail landscape can demonstrate your commitment and understanding of the role's challenges.
✨Tip Number 4
Network with current or former employees of B&M if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Floor Manager in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or improved customer service. Use specific examples to demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter:In your cover letter, express your passion for retail and your desire to lead a team. Mention your flexibility and willingness to adapt to the fast-paced environment at B&M Retail. Be sure to align your experiences with the job requirements outlined in the description.
Showcase Your Achievements:When detailing your previous roles, focus on achievements that relate to KPIs and customer satisfaction. Quantify your successes where possible, such as 'increased sales by 20% through effective team management'.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at B&M Retail
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and inspire others.
✨Understand Customer Service Excellence
B&M Retail places a high value on customer satisfaction. Familiarise yourself with their customer service standards and be ready to discuss how you would ensure these are met in your role as Floor Manager.
✨Be Flexible and Adaptable
The job requires a flexible approach to working patterns. During the interview, express your willingness to adapt to changing circumstances and provide examples of how you've successfully navigated similar situations in previous roles.
✨Know Your KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Research common retail KPIs and be prepared to discuss how you would track and achieve them in your position as Floor Manager.
