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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 720 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague benefits.
- Why this job: This role offers amazing development opportunities and a clear path to advance your career.
- Qualifications: Experience managing a small to medium-sized team in a fast-paced retail environment is essential.
- Other info: Flexible working hours and a 'can do' attitude are key to success in this role.
The predicted salary is between 28800 - 43200 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further…
We are currently recruiting for a Floor Manager to join our store team in York Road, Leeds!
This is a full time role and being flexible with your working pattern will be essential., As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers.
You will also:
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Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
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Support the management of your team and motivate colleagues to increase sales and ensure efficiency
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Provide colleagues in the team with the appropriate skills, knowledge and training
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Operate and deliver processes that ensure the store meets all legal requirements
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Have a strong knowledge and ability to deliver KPI’s
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you’re looking to progress in your career, this could be the perfect opportunity for you!
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that applicants have the following:
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Experience of managing a small to medium sized team, in a fast paced retail environment
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The ability to think on your feet and motivate others
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Effective communication skills
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Strong leadership and organisation skills
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A flexible approach and a ‘can do’ attitude
Why B&M?
At B&M, we’re not just any retailer. We’re one of the fastest-growing in the UK, with over 720 stores and an exciting plan for new openings in 2025. Joining us means you can be a part of an extraordinary journey. But it’s not just our rapid expansion that sets us apart; it’s our unwavering commitment to our people. Our growth is huge and is showing no signs of slowing down…and with that, the possibilities for you are endless!
What We Offer:
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Job stability and a clear path for your career progression and internal development
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Amazing on the job training
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10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
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Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
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Wellbeing support & guidance through our Employee Assistance Programme
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A stable & permanent 40 hour contract
Floor Manager employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarize yourself with the specific store's operations and customer service standards. Understanding the unique aspects of the York Road store will help you demonstrate your commitment and readiness to lead effectively.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or customer satisfaction.
✨Tip Number 3
Research B&M's values and culture to align your approach with their expectations. Highlighting your enthusiasm for retail and customer service during discussions can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability in a fast-paced environment. Providing examples of how you've handled challenges or changes in previous roles will demonstrate your 'can do' attitude.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, especially in a fast-paced retail environment. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and customer service. Mention how your previous experiences align with the responsibilities of a Floor Manager and express your enthusiasm for the opportunity at B&M.
Highlight Relevant Skills: In your application, emphasize your effective communication skills, strong leadership abilities, and flexible approach. These are key traits that the company is looking for in a candidate.
Showcase Your Achievements: Include any relevant KPIs or achievements from your past roles that demonstrate your capability to drive sales and improve store standards. This will help you stand out as a results-oriented candidate.
How to prepare for a job interview at B&M Retail
✨Show Your Leadership Skills
As a Floor Manager, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you successfully led a team, motivated colleagues, and achieved store goals. Highlight how you can inspire others to deliver excellent customer service.
✨Understand Customer Service Excellence
Since the role emphasizes high levels of customer satisfaction, be ready to discuss what excellent customer service means to you. Share specific strategies you've implemented in previous roles to enhance customer experience and how you would apply them in this position.
✨Familiarize Yourself with KPIs
Knowledge of Key Performance Indicators (KPIs) is essential for this role. Research common retail KPIs and be prepared to discuss how you have used them to drive performance in your previous positions. This shows that you understand the metrics that matter in retail management.
✨Demonstrate Flexibility and Problem-Solving Skills
The job requires a flexible approach and the ability to think on your feet. Prepare to share examples of situations where you had to adapt quickly to changes or solve unexpected problems in a fast-paced environment. This will showcase your readiness for the dynamic nature of retail.
