Floor Manager

Floor Manager

East Kilbride Full-Time 28800 - 43200 £ / year (est.) No home office possible
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B&M Retail

At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced retail environment.
  • Company: Join B&M, a rapidly growing retailer with a focus on career development.
  • Benefits: Enjoy a 10% staff discount, exclusive perks, and wellbeing support.
  • Why this job: Step up your retail career with clear progression opportunities and hands-on training.
  • Qualifications: Experience in retail or hospitality management with strong leadership skills.
  • Other info: Secure a permanent 40-hour contract in a vibrant store culture.

The predicted salary is between 28800 - 43200 £ per year.

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Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Kingsgate Retail Park store team, in East Kilbride!

As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.

The Key Responsibilities

  • Deliver excellent service and maintain strong visual and operational standards
  • Support, develop and motivate your team to hit sales and performance targets
  • Ensure the store meets all legal, safety, and operational requirements
  • Drive KPIs and manage performance effectively
  • Contribute to a positive, high-performing store culture

What We’re Looking For

  • Experience managing a team in retail or hospitality
  • Strong leadership, communication and organisational skills
  • A hands-on approach with a flexible, ‘can do’ attitude
  • Ability to think on your feet and make confident decisions
  • Passion for retail and delivering great service

Why join B&M?

  • A clear progression path up to Deputy Store Manager and beyond
  • On-the-job training and development
  • 10% staff discount (with regular double discount events!)
  • Access to exclusive discounts via our colleague benefits portal
  • Wellbeing support through our Employee Assistance Programme
  • A secure, permanent 40-hour contract

Ready to take the next step in your retail career? Apply now and join the B&M journey!

B&M is an equal opportunity employer. We’re committed to creating an inclusive and diverse workplace

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Retail

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Floor Manager employer: B&M Retail

B&M is an exceptional employer that offers a dynamic work environment in East Kilbride, where you can thrive as a Floor Manager. With a clear progression path, comprehensive training, and a strong focus on employee wellbeing, B&M fosters a supportive culture that encourages personal and professional growth. Enjoy exclusive discounts and a secure contract while being part of a fast-growing retailer committed to delivering outstanding customer service.
B&M Retail

Contact Detail:

B&M Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Get to know the company culture before your interview. Check out B&M's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. When they ask about your experience, you'll be ready to impress them with real-life scenarios.

✨Tip Number 3

Be prepared to discuss KPIs and how you've driven performance in your previous roles. B&M is looking for someone who can hit targets, so come armed with numbers and results that showcase your impact.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Floor Manager

Team Management
Leadership Skills
Communication Skills
Organisational Skills
Customer Service
Sales Performance Management
Decision-Making Skills
Flexibility
Problem-Solving Skills
Retail Knowledge
Operational Standards Compliance
Motivational Skills
KPI Management
Positive Attitude

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in managing teams. We want to see how you've motivated others and driven performance in previous roles. Use specific examples to showcase your leadership style!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’re genuinely interested in the Floor Manager role at B&M.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!

Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s super easy and ensures your application goes directly to us. Plus, you’ll get updates on your application status along the way!

How to prepare for a job interview at B&M Retail

✨Know Your Store Inside Out

Before the interview, make sure you’re familiar with B&M’s values, products, and store layout. This shows your genuine interest in the role and helps you answer questions about how you would maintain store standards and improve customer experience.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your strong leadership abilities and your hands-on approach.

✨Be Ready to Discuss KPIs

Understand key performance indicators relevant to retail management. Be prepared to discuss how you’ve driven sales and improved performance in previous roles. This will highlight your ability to manage performance effectively and contribute to a high-performing store culture.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in the Floor Manager role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Floor Manager
B&M Retail
Location: East Kilbride
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