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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the fastest-growing retailers in the UK!
- Benefits: Enjoy job stability, career progression, and exclusive discounts.
- Why this job: Kickstart your career with amazing development opportunities and a supportive team.
- Qualifications: Experience managing teams in fast-paced retail or hospitality environments.
- Other info: Flexible working hours and a permanent 40-hour contract await you!
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Floor Manager role at B&M Retail.
Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast‑growing retailer with real career development? Then look no further – B&M is hiring a Floor Manager to join our Cheltenham store team.
As Floor Manager, you’ll support the Store Management team in running day‑to‑day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
Key Responsibilities
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high‑performing store culture
Qualifications
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands‑on approach with a flexible, ‘can do’ attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Benefits
- Competitive salary + bonus potential
- Up to 33 days’ holiday
- 10% discount at B&M and Heron Foods
- Clear career path with real progression opportunities
- Exclusive colleague perks & wellbeing support
B&M is an equal opportunity employer. We’re committed to creating an inclusive and diverse workplace.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail
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Floor Manager employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. We want to hear how you can bring that passion for retail to the Floor Manager role.
✨Tip Number 3
Be ready to discuss KPIs and how you've met them in the past. Show us that you understand the importance of targets and how you can drive your team to achieve them. Numbers matter, so come prepared!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Floor Manager role. Highlight your experience in managing teams and delivering excellent customer service, as these are key for us at B&M.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for retail and leadership. Share specific examples of how you've motivated teams and improved store standards in your previous roles.
Showcase Your Flexibility: Since flexibility is essential for this role, mention your availability and willingness to adapt to different working patterns. This shows us you're ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at B&M Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Floor Manager inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like leading a team and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully managed a team in the past. Think about times when you motivated your colleagues or improved store standards. This will demonstrate your leadership abilities and align with what they’re looking for in a candidate.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to their success and grow within the company.
✨Dress the Part
First impressions matter, so dress smartly for your interview. Aim for a professional yet approachable look that reflects the retail environment. This will help you feel more confident and show that you take the opportunity seriously.
