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- Tasks: Lead and inspire the team to deliver top-notch customer service and store standards.
- Company: B&M Retail is one of the UK's fastest-growing retailers, offering exciting career opportunities.
- Benefits: Enjoy fantastic on-the-job training and a chance to fast-track your career.
- Why this job: Join a dynamic team in a fast-paced environment with endless growth potential.
- Qualifications: Experience managing a small team in retail, strong leadership, and effective communication skills required.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
The predicted salary is between 26000 - 36000 £ per year.
Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Kingswood store team!
As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
Responsibilities
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high-performing store culture
Qualifications
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands-on approach with a flexible, ‘can do’ attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M?
We\\u2019re entering a new chapter under inspiring leadership that\\u2019s committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people-first approach – making this the perfect time to join us and help shape the future of B&M!
We\\u2019re one of the UK\\u2019s fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.
Benefits
- Competitive salary + bonus potential
- Up to 33 days\\\’ holiday
- 10% discount at B&M and Heron Foods
- Clear career path with real progression opportunities
- Exclusive colleague perks & wellbeing support
Ready to take the next step in your retail career? Apply now and join the B&M journey!
EQUAL OPPORTUNITIES EMPLOYER. We are committed to creating an inclusive and diverse environment for all colleagues.
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Floor Manager employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with B&M Retail's values and customer service standards. Understanding their approach will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your colleagues or improved store performance.
✨Tip Number 3
Research common retail KPIs and be prepared to discuss how you can contribute to achieving them. This shows that you understand the metrics that matter in a retail environment and are ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of B&M Retail if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams within a fast-paced retail environment. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to motivate others and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention specific examples of how you've successfully led a team or improved store standards in previous positions.
Highlight Relevant Skills: In your application, clearly outline your effective communication skills, organisational abilities, and flexibility. Use examples to illustrate how these skills have contributed to your success in previous roles.
Show Enthusiasm: Convey your enthusiasm for the Floor Manager position and B&M Retail in your application. Explain why you want to join their team and how you can contribute to their ongoing success and expansion plans.
How to prepare for a job interview at B&M Retail
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved team performance.
✨Understand Customer Service Excellence
B&M Retail places a strong emphasis on customer satisfaction. Be ready to discuss how you would ensure high levels of customer service and share any relevant experiences where you enhanced customer satisfaction in previous roles.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in working hours. Highlight your ability to adapt to changing situations and your willingness to work shifts, including evenings and weekends, to meet the store's needs.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you have previously met or exceeded KPIs and how you plan to achieve them in this role.
