At a Glance
- Tasks: Support the Floor Manager and ensure top-notch store standards for customers.
- Company: Join one of the UK’s fastest growing retailers with exciting expansion plans.
- Benefits: Enjoy discounts, on-the-job training, and career progression opportunities.
- Other info: Flexible hours and a commitment to inclusivity and diversity.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Experience in supervising a small team in a fast-paced retail environment.
The predicted salary is between 12 - 14 £ per hour.
B&M Retail are currently recruiting for a Floor Supervisor to join our team in Queensway Retail Park, East Kilbride! This is a permanent, part time role, working 30 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us!
We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown. As a Floor Supervisor, you will support the Floor Manager in ensuring that our team delivers the best store standards for our customers!
You Will Also:
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area and on the sales floor
- Provide colleagues with the appropriate skills and knowledge
- Ensure a safe environment for colleagues and customers
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
It Is Essential That You Have The Following:
- Experience supervising/managing a small team, in a fast paced retail environment
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! Our roles don’t tend to be around for long, so apply now to avoid disappointment! We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Floor Supervisor in East Kilbride employer: B&M Retail
B&M Retail is an exceptional employer, offering a dynamic work environment in East Kilbride where you can thrive as a Floor Supervisor. With a strong focus on employee development and career progression—80% of our Managers are promoted from within—you'll find ample opportunities to grow your skills while enjoying benefits like store discounts and a commitment to inclusivity. Join us and be part of a rapidly expanding team that values exceptional customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor in East Kilbride
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including B&M Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Floor Supervisor in East Kilbride
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like B&M Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at B&M Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about B&M Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at B&M Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at B&M Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at B&M Retail!
