Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to deliver amazing customer service and keep the store stocked.
- Company: B&M Retail, one of the UK's fastest growing retailers.
- Benefits: Enjoy discounts, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced, high-energy environment.
- Qualifications: Great attitude and teamwork skills; retail experience is a plus but not required.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 10 - 13 £ per hour.
B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in Diss! These are part-time positions working in our Customer Service, Replenishment and Shop Floor departments. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us!
For those looking to progress, we offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown! But, if that’s not for you, we also offer casual/flexible, part-time roles. Are you looking for a fast paced and challenging role in a busy and high energy environment? This could be the role for you!
As a Customer Service Assistant, you will be at the heart of our stores and will ensure our customers have a great experience. Whether you are replenishing stock on the shop floor or delivering great customer service at the checkouts, no two days are the same!
Responsibilities:
- Ensure customers have a great experience
- Replenish stock on the shop floor
- Deliver great customer service at the checkouts
Ideal Candidate:
- Be a great team player
- Have a can-do, proactive approach
- Pride themselves in getting the job done!
Qualifications:
We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.
Benefits:
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more!
Equal Opportunity:
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
New Store! Customer Service Assistant in Diss employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store! Customer Service Assistant in Diss
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&M Retail. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their new store.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the store, think about how you can demonstrate your ability to deliver great service. Role-play common scenarios with friends or family to get comfortable with handling different customer interactions.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. B&M loves team players with a can-do attitude, so let your passion for retail and customer service come across in your application and during interviews.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace New Store! Customer Service Assistant in Diss
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through! We want to see that you're excited about the role and ready to bring your energy to our new store.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention any relevant experience in fast-paced environments or customer service to catch our eye!
Be Yourself: We’re big on personality, so don’t be afraid to let your unique character come through in your writing. Share a bit about what makes you tick and why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at B&M Retail
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK's fastest-growing retailers. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your Enthusiasm
As a Customer Service Assistant, enthusiasm is key! Be sure to express your passion for retail and customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations on the shop floor or at the checkouts. Think of scenarios where you had to deal with difficult customers or manage stock efficiently. Practising these responses can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you're proactive and genuinely interested in being part of their team.
