At a Glance
- Tasks: Join our team as a Customer Service Assistant, helping customers and ensuring a great shopping experience.
- Company: B&M Retail is one of the UK's fastest-growing retailers, expanding rapidly with exciting opportunities.
- Benefits: Enjoy a 10% discount from day one, flexible hours, and in-house training for career growth.
- Other info: These are permanent, part-time roles with guaranteed hours, perfect for students or anyone seeking flexibility.
- Why this job: Be part of a vibrant team in a fast-paced environment with plenty of room for personal development.
- Qualifications: A positive attitude and teamwork spirit are essential; retail experience is a bonus but not required.
B&M Retail is recruiting Customer Service Assistants for Sprucefield Retail Park, Lisburn. These are permanent part-time positions with 20 hours a week guaranteed. Our stores trade 7 days a week, demanding flexibility to work evening and weekend shift patterns.
Ideal Candidate
- Have a can‑do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We value personality and attitude. Experience in a fast‑paced retail environment or customer service is a bonus, but not essential.
In Return We Offer
- 10% discount from week 1, with double discount days throughout the year
- The Tannoy portal – huge discounts across retail, leisure
- In‑house learning and development plus career opportunities
Our roles don’t tend to be around for long, so apply now to avoid disappointment.
We are an equal opportunity employer committed to an inclusive and diverse working environment.
Customer Service Assistant in Lisburn employer: B&M Retail
B&M Retail is an excellent employer, offering a vibrant work culture at our Sprucefield Retail Park location in Lisburn. With a commitment to employee development, 80% of our managers are promoted from within, ensuring ample growth opportunities for our team members. Enjoy flexible part-time roles, generous discounts, and a supportive environment that values personality and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Lisburn
✨Tip Number 1
Show your enthusiasm for the role during any interactions. B&M Retail values personality and attitude, so be sure to express your eagerness to contribute to the team and your proactive approach to customer service.
✨Tip Number 2
Familiarise yourself with B&M Retail's products and services before your interview. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, highlighting your availability can set you apart from other candidates.
✨Tip Number 4
Emphasise your teamwork skills during discussions. B&M Retail is looking for great team players, so share examples of how you've successfully collaborated with others in previous roles or experiences.
We think you need these skills to ace Customer Service Assistant in Lisburn
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what B&M Retail is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills, such as a proactive approach and being a team player.
Tailor Your CV:Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experience in customer service or retail, even if it's informal. Use keywords from the job listing to make your application stand out.
Craft a Strong Cover Letter:Write a cover letter that showcases your personality and attitude. Explain why you want to work at B&M Retail and how your skills align with their values. Mention your flexibility to work evenings and weekends, as this is crucial for the role.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at B&M Retail
✨Show Your Personality
B&M Retail values personality and attitude, so don't be afraid to let your true self shine during the interview. Share anecdotes that highlight your positive approach and enthusiasm for customer service.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a great team player is essential. Prepare examples of how you've successfully collaborated with others in previous roles or during group activities.
✨Emphasise Flexibility
The role requires flexibility for evening and weekend shifts. Be ready to discuss your availability and willingness to adapt to the fast-paced retail environment, showcasing your can-do attitude.
✨Research B&M Retail
Familiarise yourself with B&M Retail's values, mission, and recent developments. This knowledge will not only impress your interviewers but also help you align your answers with the company's culture and goals.
