At a Glance
- Tasks: Assist customers and ensure a great shopping experience in a fast-paced retail environment.
- Company: Join B&M Retail, one of the UK’s fastest growing retailers!
- Benefits: Enjoy a 10% discount from day one and flexible part-time hours.
- Other info: Roles fill up quickly, so apply now to secure your spot!
- Why this job: Be part of a dynamic team with amazing training and career growth opportunities.
- Qualifications: A positive attitude and teamwork skills; retail experience is a bonus but not required.
The predicted salary is between 11 - 16 £ per hour.
B&M Retail are currently recruiting for Customer Service Assistants to join our team at Connswater Retail Park, Belfast! These are permanent, part-time positions with 12 - 16 hours a week guaranteed. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us!
We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.
Our Ideal Candidate
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.
In Return, We Offer
- 10% discount from week 1, with double discount days through the year
- The Tannoy portal - huge discounts across retail, leisure
- In-house learning and development + career opportunities!
Our roles don’t tend to be around for long, so apply now to avoid disappointment! We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Customer Service Assistant employer: B&M Retail
B&M is an exceptional employer for those looking to thrive in the retail sector, particularly in our vibrant New Isle of Wight store. With a strong focus on employee development and a people-first culture, we offer clear career progression opportunities, competitive benefits including store discounts, and a dynamic work environment that encourages leadership and teamwork. Join us to be part of a growing company where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&M Retail. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be interacting with customers all day. Think about scenarios where you’ve helped someone or resolved an issue. Share these stories during your interview to highlight your proactive approach and team spirit.
✨Tip Number 3
Be flexible! Since the role requires evening and weekend shifts, make sure to express your availability during the interview. Show that you’re ready to jump in whenever needed – it’s a great way to demonstrate your can-do attitude!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s the quickest way to get your foot in the door for those exciting opportunities at B&M!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to fit the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like being a great team player or having a proactive approach.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure it’s easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our amazing team at B&M Retail!
How to prepare for a job interview at B&M Retail
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK’s fastest-growing retailers. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your Personality
B&M is big on personality and attitude, so don’t be afraid to let yours shine through! Be friendly, approachable, and enthusiastic during the interview. Share examples of how your can-do attitude has helped you in previous roles, even if they weren’t in retail.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a great team player is crucial. Prepare to discuss times when you’ve worked well in a team or helped colleagues out. Highlighting your collaborative skills will resonate well with the interviewers.
✨Flexibility is Key
Since the role requires flexibility for evening and weekend shifts, be ready to discuss your availability. Show that you’re adaptable and willing to work the hours needed. This will demonstrate your commitment to fitting into their fast-paced environment.
