Customer Service Assistant
Customer Service Assistant

Customer Service Assistant

Derry +1 Full-Time No home office possible
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B&M Retail

At a Glance

  • Tasks: Support customers and ensure a smooth shopping experience during the busy Christmas period.
  • Company: Join B&M Retail, a vibrant and inclusive team in Londonderry.
  • Benefits: Enjoy store discounts and access to exclusive offers through our colleague portal.
  • Why this job: Gain valuable experience in retail while working flexible hours and making new friends.
  • Qualifications: No prior experience needed; just bring your positive attitude and teamwork spirit.
  • Other info: Temporary role with potential for permanent opportunities and immediate starts available.

We are currently recruiting for Customer Service Assistants to join us at our store at the Crescent Link Retail Park, Londonderry!

We are looking for Store Colleagues to join us on a temporary basis & support our busy Christmas period!

We have various, flexible shift patterns available including weekends, with contracts up to 20 hours week and immediate starts are available. We’re big on personality and attitude – experience in a fast-paced retail environment or customer service is a bonus, but not essential.

Our ideal candidate will

  • Have a can-do, proactive approach
  • Be someone who wants to get the job done
  • Be a great team player

At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information click https://careers.bmstores.co.uk/our-bm-benefits/

Whilst this is a temporary contract, there could be the potential for a permanent role, so it could be the start of a new career with us!

Our roles don’t tend to be around for long, so apply now to avoid disappointment…

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

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Locations

Derry Londonderry

Customer Service Assistant employer: B&M Retail

B&M Retail in Londonderry offers a dynamic and inclusive work environment where team players can thrive during the bustling Christmas season. With flexible shift patterns, immediate start opportunities, and great benefits including store discounts and access to additional retail perks, employees are well-supported in their roles. The potential for permanent positions makes this an excellent opportunity for those seeking meaningful employment and growth within a vibrant retail setting.
B&M Retail

Contact Detail:

B&M Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company! Before your interview, check out B&M Retail's website and social media. Understanding their values and culture will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident and prepared to showcase your can-do attitude during the interview.

✨Tip Number 3

Be ready to share your experiences! Even if you haven't worked in retail before, think of times when you've helped others or worked as part of a team. These examples can highlight your proactive approach and teamwork skills.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you're keen on joining the B&M family. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Service Assistant

Customer Service Skills
Teamwork
Proactive Approach
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Experience in Retail Environment

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different field. It’s all about showing us why you’d be a great fit!

Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at B&M Retail

✨Show Your Can-Do Attitude

B&M Retail is looking for someone with a proactive approach, so make sure to highlight your willingness to tackle challenges head-on. Share examples from your past experiences where you went above and beyond to get the job done.

✨Emphasise Teamwork

As a Customer Service Assistant, being a great team player is crucial. Prepare to discuss how you've collaborated with others in previous roles. Think of specific instances where your teamwork made a difference in achieving a goal.

✨Be Ready for Fast-Paced Scenarios

Even if you don't have direct experience in retail, think about times when you've thrived in a busy environment. Be prepared to talk about how you handle pressure and maintain excellent customer service during peak times.

✨Know the Benefits

Familiarise yourself with the benefits B&M offers, like store discounts and the colleague portal. Mentioning these during your interview shows that you're genuinely interested in the role and the company culture.

Customer Service Assistant
B&M Retail
Location: Derry
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