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- Tasks: Provide friendly customer service and assist shoppers in finding products.
- Company: B&M Retail, a vibrant and inclusive retail environment.
- Benefits: 10% discount from day one, plus additional discounts and career development.
- Other info: Flexible part-time hours with great opportunities for growth.
- Why this job: Join a fun team and make a difference in customers' shopping experience.
- Qualifications: A positive attitude and a willingness to learn; retail experience is a bonus.
We are currently recruiting for Customer Service Assistants to join us at our store in Magherafelt. We are looking for Store Colleagues to join us on a temporary basis to support our busy Christmas period!
We have various, flexible shift patterns available including weekends, with contracts up to 20 hours a week and immediate starts are available. We’re big on personality and attitude – experience in a fast-paced retail environment or customer service is a bonus, but not essential.
Our ideal candidate will
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more!
Whilst this is a temporary contract, there could be the potential for a permanent role, so it could be the start of a new career with us! Our roles don’t tend to be around for long, so apply now to avoid disappointment…
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
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Customer Service Assistant employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&M Retail. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped customers in the past. Be ready to share these experiences during your chat. Remember, it’s all about showing that can-do attitude they’re looking for!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and approachable. First impressions matter, and you want to show that you’re ready to represent B&M Retail with a friendly smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different field.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by us. Plus, it’s super easy and quick to do!
How to prepare for a job interview at B&M Retail
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Personality
Since they’re big on personality and attitude, be yourself during the interview! Share your experiences and how your proactive approach has helped in past roles. A friendly and approachable demeanour can go a long way in customer service positions.
✨Prepare for Common Questions
Think about common customer service scenarios and how you would handle them. Be ready to discuss times when you’ve provided excellent service or resolved a difficult situation. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the role.