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For Companies At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced retail environment.
- Company: Join B&M Retail, one of the UK's fastest-growing retailers with exciting expansion plans.
- Benefits: Enjoy a 10% discount from day one and access to huge discounts through our Tannoy portal.
- Why this job: Be part of a dynamic team with opportunities for growth and development in your career.
- Qualifications: A positive attitude and teamwork spirit are essential; retail experience is a bonus but not required.
- Other info: Flexible part-time roles available; apply quickly as positions fill up fast!
Overview
B&M Retail Ballynahinch, Northern Ireland, United Kingdom
We are currently recruiting for Customer Service Assistants to join us at our store on Lisburn Street, Ballynahinch. We are looking for Store Colleagues to join us on a temporary basis to support our busy Christmas period. Various flexible shift patterns available including weekends, with contracts up to 20 hours per week and immediate starts are available. We’re big on personality and attitude – experience in a fast-paced retail environment or customer service is a bonus, but not essential.
Our ideal candidate will
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality and much more. For further information click https://careers.bmstores.co.uk/our-bm-benefits/
Whilst this is a temporary contract, there could be the potential for a permanent role, so it could be the start of a new career with us! Our roles don’t tend to be around for long, so apply now to avoid disappointment…We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Job details
- Seniority level – Entry level
- Employment type – Temporary
- Job function – Other
- Industries – Retail
Eligibility and application notes
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We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
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Customer Service Assistant employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with B&M Retail's values and culture. Understanding their commitment to customer service and team spirit will help you align your approach during any interactions with the hiring team.
✨Tip Number 2
Prepare to showcase your personality and attitude in any interviews or informal chats. B&M values a proactive approach, so think of examples where you've demonstrated this in previous roles or situations.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires morning shifts and adaptability, showing that you're open to various schedules can set you apart from other candidates.
✨Tip Number 4
If you have any experience in retail or customer service, prepare to highlight specific instances where you excelled in a fast-paced environment. Even if you lack direct experience, think of transferable skills from other jobs that demonstrate your ability to thrive under pressure.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or retail. Use keywords from the job description to demonstrate that you understand what B&M Retail is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and attitude. Mention your proactive approach and ability to work in a team, as these are key traits for the role. Be sure to express your enthusiasm for joining B&M Retail.
Highlight Flexibility: Since the role requires flexibility with morning shifts, make sure to mention your availability clearly in your application. This shows that you are ready to meet the demands of the job.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at B&M Retail
✨Show Your Personality
B&M Retail values personality and attitude, so don’t be afraid to let your true self shine during the interview. Share anecdotes that highlight your positive approach and teamwork skills.
✨Demonstrate Flexibility
Since the role requires flexibility with morning shifts, be prepared to discuss your availability. Show that you’re adaptable and willing to work in a fast-paced environment.
✨Highlight Customer Service Skills
Even if you lack direct experience, think of examples from previous roles or situations where you provided excellent service. This could be in retail, hospitality, or even volunteer work.
✨Ask Insightful Questions
Prepare a few questions about the company culture, training opportunities, or career progression. This shows your interest in the role and helps you determine if it’s the right fit for you.