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For Companies At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced retail environment.
- Company: B&M Retail is one of the UK's fastest growing retailers, expanding rapidly across the country.
- Benefits: Enjoy a 10% discount from day one and access to huge discounts through our Tannoy portal.
- Why this job: Join a vibrant team with great training opportunities and a chance for career progression.
- Qualifications: A positive attitude and teamwork skills are essential; retail experience is a bonus but not required.
- Other info: Flexible part-time roles available, perfect for students looking to balance work and studies.
Overview
B&M Retail are currently recruiting for Customer Service Assistants to join our team at Broadfields Retail Park, Cookstown. These are permanent, part-time positions with 20 hours a week guaranteed. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. If that’s not for you, we also offer casual/flexible, part-time roles. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.
Responsibilities
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
Qualifications
We’re big on personality and attitude – experience in a fast-paced retail environment or customer service is a bonus, but not essential.
In Return, We Offer
- 10% discount from week 1, with double discount days through the year
- The Tannoy portal – huge discounts across retail, leisure
- In-house learning and development + career opportunities
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
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Customer Service Assistant employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Whether it's in a phone call or face-to-face, let your personality shine through. B&M Retail values a proactive approach and a can-do attitude, so make sure to express your eagerness to contribute to their team.
✨Tip Number 2
Familiarise yourself with B&M Retail's products and services before your interview. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working afternoons, evenings, and weekends, showing that you are adaptable and willing to work these hours can set you apart from other candidates.
✨Tip Number 4
Highlight any previous experience in customer service or retail, even if it’s informal. If you’ve helped friends or family with their businesses or have volunteer experience, share those stories to illustrate your ability to work in a fast-paced environment.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what B&M Retail is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills, such as a proactive approach and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous customer service or retail experience, even if it's informal, and showcase your personality and attitude.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at B&M Retail and how your values align with their commitment to creating an inclusive environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at B&M Retail
✨Show Your Personality
B&M Retail values personality and attitude, so don't be afraid to let your true self shine during the interview. Share anecdotes that highlight your positive approach and how you work well in a team.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Mention any previous experience where you adapted to changing schedules or worked in a fast-paced environment.
✨Highlight Customer Service Skills
Even if you lack direct experience, think of times when you've provided excellent service, whether in retail or another setting. Emphasise your can-do attitude and willingness to learn on the job.
✨Ask Insightful Questions
Prepare a few questions about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if B&M Retail is the right fit for you.
