We are currently recruiting for a Customer Service Supervisor to join our team in Rushmere Shopping Centre, Craigavon! This is a permanent, part time role, working 30 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!
You Will Also
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
It Is Essential That You Have The Following
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
Customer Service Supervisor in Craigavon employer: B&M Retail
B&M is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. As a Refit Project Manager, you will benefit from a supportive environment with extensive training opportunities, competitive benefits including store discounts, and the chance to make a tangible impact on our store portfolio across the South of the UK. With a commitment to inclusivity and diversity, B&M fosters a collaborative atmosphere where your contributions are valued and recognised.
