At a Glance
- Tasks: Manage communications for 780+ stores, ensuring alignment with operational goals.
- Company: Join B&M Retail, a dynamic and inclusive company with a collaborative spirit.
- Benefits: Enjoy discounts, free parking, and a range of perks to enhance your work-life balance.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the voice that connects our stores and drives clarity in communication.
- Qualifications: Strong writing skills and proficiency in Microsoft Office are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Communications Coordinator to join our Central Operations Team. This role is full time, permanent based at our Support Centre in Speke, Liverpool. We have 780+ stores in the UK and this role will ensure that they each get the essential communications needed to stay aligned with the business's operational objectives.
This role involves managing a wide range of communications, including day-to-day retail guidance and updates, tasks and activities, commercial launches and urgent essential compliance actions. You will regularly coordinate with other departments throughout the business and create written content from scratch, so excellent written English and grammatical skills are important.
The key responsibilities for this role are:
- Delivering timely, high-quality BAU store communications in line with agreed formats and governance.
- Managing and prioritising the store communications inbox, ensuring clear briefs and efficient workflow.
- Producing clear, store-ready communication packs with accurate content and actionable messaging.
- Maintaining Hub pages, libraries, and communication schedules, ensuring consistency, accuracy, and ease of use.
- Coordinating critical communications such as product recalls and withdrawals with speed and accuracy.
- Driving continuous improvement in communication clarity, templates, and processes to reduce store queries.
- Supporting reporting on communication activity, including volume, timeliness, and rework.
The ideal candidate will be:
- Proficient in Microsoft Office, with a strong focus on Word, Excel, and PowerPoint.
- Confident to create content for communicating to a nationwide audience.
- An independent thinker, with a keen eye for detail and a creative approach to problem solving.
- Organised with the ability to juggle multiple tasks, prioritise, and respond to tight deadlines.
- A collaborator who can also work on an individual basis with initiative.
- Experience in retail is ideal, but not essential.
We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more!
If you love to collaborate and communicate and are looking for an exciting new career opportunity, this could be the perfect role for you! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Communications Co-ordinator employer: B&M Retail
B&M Retail is an excellent employer, offering a vibrant work culture that values collaboration and communication. Located in Speke, Liverpool, our Support Centre provides a supportive environment with opportunities for professional growth, alongside attractive benefits such as store discounts and free parking. Join us to be part of a diverse team dedicated to delivering high-quality communications that drive our operational success across 780+ stores in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their communication style and think about how your skills can contribute to their objectives. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role is all about clear messaging, consider doing mock interviews or even recording yourself to refine your delivery. The clearer you are, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Communications Co-ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Communications Coordinator role. Highlight your relevant experience and skills that match the job description, especially your written English and grammatical prowess.
Showcase Your Communication Skills:Since this role is all about effective communication, include examples of your previous work where you’ve created clear and engaging content. This could be anything from emails to reports or even social media posts!
Be Organised and Clear:When applying, ensure your application is well-structured and easy to read. Use bullet points for key achievements and keep your language straightforward. We love clarity just as much as you do!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&M Retail
✨Know Your Audience
Before the interview, research B&M Retail and their communication style. Understand their operational objectives and how your role as a Communications Coordinator fits into the bigger picture. This will help you tailor your responses and show that you're genuinely interested in the company.
✨Showcase Your Writing Skills
Since excellent written English is crucial for this role, prepare to demonstrate your writing abilities. Bring examples of previous communications you've created or be ready to discuss how you would approach writing clear, actionable messages for a nationwide audience.
✨Be Organised and Ready to Prioritise
The role involves juggling multiple tasks and responding to tight deadlines. During the interview, share specific examples of how you've managed competing priorities in the past. This will highlight your organisational skills and ability to thrive under pressure.
✨Emphasise Collaboration
As a Communications Coordinator, you'll need to work closely with various departments. Be prepared to discuss your experience in collaborating with others and how you approach teamwork. Highlight any instances where your collaborative efforts led to successful outcomes.
