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For Companies At a Glance
- Tasks: Monitor store safety, manage CCTV, and investigate incidents.
- Company: Join the dynamic team at B&M Retail in Cheltenham.
- Benefits: Enjoy discounts in-store and exclusive offers through our colleague portal.
- Why this job: Be a key player in ensuring a safe shopping experience for customers.
- Qualifications: Strong customer service skills and the ability to stay calm under pressure.
- Other info: Entry-level role with flexible shifts and a commitment to diversity.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Security Officer role at B&M Retail. We are currently recruiting for a Retail Security Officer to join our Cheltenham team! Our Retail Security Officers are full time and offer a great variety of shifts to work including in the daytime, evenings and at weekends.
Responsibilities
- Observe and report any incidents in store.
- Monitor CCTV footage, in line with company policy & procedures.
- Adhere to and enforce Health & Safety guidelines.
- Conduct internal investigations into stock loss, fraud and theft.
Qualifications
- Good customer service skills, able to challenge politely but firmly, where applicable.
- Patience and the ability to follow instructions whilst staying calm in pressured situations.
- A balanced sense of judgement, strong work ethics, honesty and integrity.
- Effective & clear communication skills, both verbal and written.
Benefits
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more!
Seniority Level: Entry level
Employment type: Full-time
Job Function: Other, Information Technology, and Management
Industries: Retail
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Security Officer in Cheltenham employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the retail security field. A personal recommendation can really boost your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by researching B&M Retail and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team and upholding their standards.
✨Tip Number 3
Practice common interview questions related to security roles. Think about scenarios where you had to use your judgement or handle a difficult situation. This will help you articulate your experience confidently during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the B&M team.
We think you need these skills to ace Security Officer in Cheltenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Security Officer role. We want to see how you can bring your unique strengths to our Cheltenham team!
Show Off Your Communication Skills: Since effective communication is key in this role, ensure your written application is clear and concise. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your verbal and written skills!
Highlight Relevant Experience: If you've got any previous experience in security or customer service, make it stand out! We’re looking for candidates who can challenge politely but firmly, so share examples that demonstrate your ability to handle situations calmly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at B&M Retail!
How to prepare for a job interview at B&M Retail
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with monitoring CCTV footage, conducting investigations, and enforcing health and safety guidelines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since good customer service is key for this position, think of examples from your past experiences where you've successfully handled challenging situations. Be ready to discuss how you can challenge politely but firmly when necessary, as this will demonstrate your ability to maintain a positive environment while ensuring security.
✨Stay Calm Under Pressure
Retail environments can be hectic, so it's important to convey your ability to stay calm in pressured situations. Prepare to share specific instances where you've managed stress effectively, highlighting your patience and ability to follow instructions even when things get tough.
✨Communicate Clearly
Effective communication is crucial for a Security Officer. Practice articulating your thoughts clearly and concisely. During the interview, focus on maintaining eye contact and using confident body language. This will not only help you convey your points better but also leave a positive impression on your interviewers.
