At a Glance
- Tasks: Ensure safety and prevent loss while providing excellent customer service.
- Company: Join B&M Retail, one of the UK's fastest-growing retailers!
- Benefits: Enjoy discounts in stores and additional perks through our colleague portal.
- Why this job: Make a real difference in a dynamic retail environment with great progression opportunities.
- Qualifications: Strong communication skills and a passion for security and service.
- Other info: Be part of an inclusive team that values diversity and growth.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a Retail Security Officer to join our Brislington team! Our Retail Security Officers are full time and offer a great variety of shifts to work including in the daytime, evenings and at weekends.
About the role
As a Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers.
Responsibilities
- Observe and report any incidents in store
- Monitor CCTV footage in line with company policy & procedures
- Adhere to and enforce Health & Safety guidelines
- Conduct internal investigations into stock loss, fraud and theft
About the position
The role can be challenging at times but also rewarding and offers great progression within Profit Protection and our wider teams. Our ideal candidate will be vigilant, assertive and a helpful team player with a passion for security & delivering great service!
Requirements
- Good customer service skills, able to challenge politely but firmly, where applicable
- Patience and the ability to follow instructions whilst staying calm in pressured situations
- A balanced sense of judgement, strong work ethics, honesty and integrity
- Effective & clear communication skills, both verbal and written
Benefits
At B&M, we offer great benefits including discounts in our stores and our colleague portal offers additional discount for retailers, hospitality & much more!
Company
B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans; there really hasn’t been a better time to join us!
Equal Opportunity Statement
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Security Officer in Bristol employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security field. A personal recommendation can really boost your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by researching B&M Retail and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team.
✨Tip Number 3
Practice common interview questions related to security and customer service. Think about scenarios where you’ve demonstrated vigilance and teamwork, as these are key traits they’re looking for in a Retail Security Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the B&M team.
We think you need these skills to ace Security Officer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Retail Security Officer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service skills and any previous security experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to our team. We love seeing candidates who are enthusiastic about helping others and ensuring safety in our stores.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand. This will help us get a good sense of who you are!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at B&M Retail
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with loss prevention strategies, health and safety guidelines, and the importance of customer service in a retail environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise responses. You might be asked how you would handle a difficult situation or communicate with customers. Use examples from past experiences to demonstrate your ability to stay calm and assertive while maintaining a friendly approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your judgement and decision-making skills. Think about situations where you had to challenge someone politely or deal with a stressful incident. Prepare specific examples that highlight your problem-solving abilities and how you adhered to company policies.
✨Emphasise Teamwork and Integrity
As a Retail Security Officer, you'll be part of a team. Highlight your ability to work collaboratively and support your colleagues. Discuss how you value honesty and integrity in your work, as these traits are crucial in maintaining a safe environment for both staff and customers.