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For Companies At a Glance
- Tasks: Monitor store safety, manage CCTV, and investigate incidents.
- Company: Join B&M Retail, one of the UK's fastest-growing retailers!
- Benefits: Enjoy discounts in stores and exclusive offers through our colleague portal.
- Why this job: Be part of a rewarding role with great progression opportunities.
- Qualifications: Strong customer service skills and the ability to stay calm under pressure.
- Other info: Inclusive environment with a focus on teamwork and integrity.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Retail Security Officer to join our Brislington team! Our Retail Security Officers are full‑time and offer a great variety of shifts, including daytime, evenings, and weekends.
Responsibilities
- Observe and report any incidents in store
- Monitor CCTV footage, in line with company policy & procedures
- Adhere to and enforce Health & Safety guidelines
- Conduct internal investigations into stock loss, fraud, and theft
About the role
The role of Retail Security Officer can be challenging at times but also rewarding and offers great progression within Profit Protection and our wider teams. The ideal candidate will be vigilant, assertive, and a helpful team player with a passion for security and delivering great service.
Qualifications
- Good customer service skills, able to challenge politely but firmly, where applicable
- Patience and the ability to follow instructions whilst staying calm in pressured situations
- A balanced sense of judgement, strong work ethics, honesty, and integrity
- Effective and clear communication skills, both verbal and written
Benefits
We offer great benefits including discounts in our stores and additional discounts through our colleague portal for retailers, hospitality, and more!
Company
B&M Retail are one of the UK’s fastest growing retailers, and with our ongoing expansion plans, there really hasn’t been a better time to join us!
Equal Opportunity Statement
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other, Information Technology, and Management
Industries: Retail
Security Officer in Bristol employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security field. You never know who might have a lead on a job that’s perfect for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you’ve had to use your judgement or handle a difficult situation. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your customer service skills during interviews! Remember, as a Retail Security Officer, you’ll need to balance security with great service. Share examples of how you’ve handled challenging customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can check out all the benefits we offer while you’re there!
We think you need these skills to ace Security Officer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Retail Security Officer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service skills and any security-related experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your ability to stay calm under pressure – we love that!
Follow Instructions Carefully: When applying, pay close attention to the application instructions. We appreciate candidates who can follow guidelines, as it shows you can adhere to policies and procedures – a key part of being a Retail Security Officer!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our company culture there. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at B&M Retail
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with monitoring CCTV footage, handling incidents, and enforcing health and safety guidelines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since good customer service is key for this position, think of examples where you've successfully handled difficult situations or provided excellent service. Be ready to discuss how you can challenge politely but firmly when necessary, as this will demonstrate your ability to balance security with customer care.
✨Stay Calm Under Pressure
The role can be challenging, so prepare to discuss how you handle stressful situations. Think of specific instances where you remained calm and followed instructions effectively. This will highlight your patience and ability to maintain composure, which are crucial traits for a Retail Security Officer.
✨Communicate Clearly
Effective communication is vital in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully. This will showcase your verbal and written communication skills, making you a strong candidate for the position.
