B&M Billingham is hiring a Customer Service Manager to lead the front-end team and shape the in-store shopping experience.
You will own the customer journey from entry to exit, drive fast, friendly service, and ensure cash processes are handled accurately while meeting KPIs in a busy store. This permanent, full-time role requires flexibility across days, evenings and weekends to keep customers happy.
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Front-End Service Lead — Customer Experience Champion in Billingham employer: B&M Retail
B&M is an exceptional employer for those looking to advance their retail careers, particularly as a Store Manager in Chatham. With a vibrant work culture that prioritises people and performance, employees benefit from comprehensive training, career development opportunities, and a range of perks including store discounts and exclusive offers. Join a rapidly growing company where your leadership can truly make a difference in delivering outstanding customer experiences.
