At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a fast-paced retail environment.
- Company: Join one of the UK's fastest growing retailers with exciting expansion plans.
- Benefits: Enjoy discounts, flexible hours, and amazing on-the-job training.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
- Why this job: Be part of a dynamic team where 80% of managers are promoted from within.
- Qualifications: Experience in supervising a small team and strong problem-solving skills required.
The predicted salary is between 12 - 15 £ per hour.
B&M Retail are currently recruiting for a Customer Service Supervisor to join our team at Enham Arch Retail Park, Andover. This is a permanent, part time role working 20 hours per week, requiring flexibility to work shifts in the daytime, evenings and at weekends. We are one of the UK’s fastest growing retailers and with our ongoing expansion plans, there’s never been a better time to join us. We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. As an essential retailer, our stores are fast‑paced and trade 7 days a week.
Responsibilities
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the company assets
Qualifications
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
Benefits
At B&M, we offer great benefits including discounts in our stores and additional discounts for retailers and hospitality through our colleague portal. We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
