At a Glance
- Tasks: Manage and create engaging communications for 780+ retail stores.
- Company: Join B&M Retail, a dynamic and inclusive company in Liverpool.
- Benefits: Enjoy discounts, free parking, and a supportive colleague portal.
- Other info: Great opportunity for career growth in a collaborative environment.
- Why this job: Be the voice that keeps our stores aligned and informed!
- Qualifications: Strong writing skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Communications Coordinator to join our Central Operations Team. This role is full time, permanent based at our Support Centre in Speke, Liverpool. We have 780+ stores in the UK and this role will ensure that they each get the essential communications needed to stay aligned with the business's operational objectives.
This role involves managing a wide range of communications, including day-to-day retail guidance and updates, tasks and activities, commercial launches and urgent essential compliance actions. You will regularly coordinate with other departments throughout the business and create written content from scratch, so excellent written English and grammatical skills are important.
The key responsibilities for this role are:
- Delivering timely, high-quality BAU store communications in line with agreed formats and governance.
- Managing and prioritising the store communications inbox, ensuring clear briefs and efficient workflow.
- Producing clear, store-ready communication packs with accurate content and actionable messaging.
- Maintaining Hub pages, libraries, and communication schedules, ensuring consistency, accuracy, and ease of use.
- Coordinating critical communications such as product recalls and withdrawals with speed and accuracy.
- Driving continuous improvement in communication clarity, templates, and processes to reduce store queries.
- Supporting reporting on communication activity, including volume, timeliness, and rework.
The ideal candidate will be:
- Proficient in Microsoft Office, with a strong focus on Word, Excel, and PowerPoint.
- Confident to create content for communicating to a nationwide audience.
- An independent thinker, with a keen eye for detail and a creative approach to problem solving.
- Organised with the ability to juggle multiple tasks, prioritise, and respond to tight deadlines.
- A collaborator who can also work on an individual basis with initiative.
- Experience in retail is ideal, but not essential.
We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more!
If you love to collaborate and communicate and are looking for an exciting new career opportunity, this could be the perfect role for you! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
National Communications Coordinator — Retail Ops & Content in Wallasey employer: B&M Retail Limited
B&M Retail is an excellent employer, offering a vibrant work culture that values collaboration and communication. Located in Speke, Liverpool, our Support Centre provides a supportive environment with opportunities for professional growth, alongside attractive benefits such as store discounts and free parking. Join us to be part of a diverse team dedicated to delivering high-quality communications across our extensive network of stores.
StudySmarter Expert Advice🤫
We think this is how you could land National Communications Coordinator — Retail Ops & Content in Wallasey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your skills align with their needs. Practice common interview questions and think of examples that highlight your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from passionate candidates. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace National Communications Coordinator — Retail Ops & Content in Wallasey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Communications Coordinator role. Highlight your experience in managing communications and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Writing Skills:Since this role involves creating written content from scratch, it’s crucial to showcase your excellent written English and grammatical skills. Include examples of your previous work or projects where you’ve produced clear and engaging communications. Let us see your best writing!
Be Organised and Clear:In your application, demonstrate your organisational skills and ability to juggle multiple tasks. Use bullet points or clear headings to make your application easy to read. We appreciate clarity and efficiency, so show us you can deliver that right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about the position and our fantastic benefits there!
How to prepare for a job interview at B&M Retail Limited
✨Know Your Audience
Before the interview, research B&M Retail and understand their communication style. Familiarise yourself with their operations and how they engage with stores. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Writing Skills
Since excellent written English is crucial for this position, prepare a few examples of your writing. Whether it's a report, email, or content piece, be ready to discuss how you ensure clarity and accuracy in your communications.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage multiple tasks and prioritise effectively. Use specific examples from your past experiences where you successfully juggled various responsibilities, especially under tight deadlines.
✨Emphasise Collaboration
This role requires working closely with different departments, so highlight your teamwork skills. Share instances where you've collaborated on projects or communicated effectively with diverse teams to achieve common goals.
