B&M Retail Limited is seeking a Customer Service Manager to lead a busy store team and ensure every customer experiences fast, friendly service. You’ll own the front-end operations from entry to checkout, coaching staff and driving service standards across shifts including weekends.
In this permanent, full-time role, you’ll manage cash processes with accuracy, resolve queries with care, and foster a welcoming store atmosphere that reflects the brand’s values and KPI targets.
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Front-End Customer Service Manager in Southend-on-Sea employer: B&M Retail Limited
B&M Retail Limited is an exceptional employer, offering a dynamic work environment in Trowbridge where you can thrive as a Store Manager. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have the opportunity to lead a high-performing team while enjoying competitive benefits and flexible working hours. Join us to make a meaningful impact in retail and grow your career in a supportive atmosphere.
