At a Glance
- Tasks: Lead teams to deliver exciting store refits across North East & Yorkshire.
- Company: Join B&M, a dynamic retail leader focused on growth and transformation.
- Benefits: Enjoy discounts, a colleague portal, and a range of fantastic perks.
- Other info: Great opportunity for career growth in an inclusive and diverse workplace.
- Why this job: Be hands-on in a fast-paced environment and see your projects come to life.
- Qualifications: Experience in retail operations and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
As we continue to invest in and enhance our stores, we are delivering an extensive programme of store refits and refurbishments as a key part of our growth strategy.
To support this transformation, we are looking for Refit Delivery Managers to lead dedicated teams responsible for delivering store refits across the North East & Yorkshire.
Reporting to the Head of Store Transformation, you'll take ownership of the physical delivery of refit projects on the ground.
Leading a small team of Refit Merchandisers, you'll work directly alongside store teams and contractors to ensure new layouts, merchandising plans and operational changes are implemented to the highest standards.
This is a fast‑paced, hands‑on role where you'll be at the heart of the action, ensuring every project is delivered safely, efficiently and with minimal disruption to trading.
This a full‑time field‑based position, with regional travel and working out of hours and/or overnight stays required.
In this role, you will be responsible for
- Leading from the front and supporting your team in the day‑to‑day delivery of multiple store refits across your region.
- Managing the practical implementation of store plans, merchandising layouts and operational changes within live trading environments.
- Working on‑site with store teams, contractors and colleagues to ensure projects are completed safely, on time and to company standards.
- Coaching, motivating and developing a small team, ensuring they are equipped to deliver exceptional results.
- Reacting quickly to challenges and resolving issues that arise during project delivery, maintaining pace and momentum throughout.
- Ensuring all fixtures, layouts, merchandising standards and signage are implemented accurately and consistently.
- Conducting quality checks throughout the project lifecycle, ensuring the finished store is customer‑ready and meets expected standards.
- Driving a culture of accountability, teamwork and high performance within the refit team.
The skills & experience you'll bring
- Previous experience within retail operations, store management or retail project delivery.
- Strong leadership skills with experience managing and developing teams in a fast‑paced retail environment.
- Excellent visual merchandising knowledge and a keen eye for store standards and presentation.
- A hands‑on approach with the willingness to work alongside your team to deliver projects successfully.
- The ability to manage multiple priorities and remain organised under pressure.
- Strong problem‑solving skills, with the confidence to make decisions quickly and effectively.
- A proven ability to deliver results through people, maintaining high standards whilst working to tight deadlines.
- Excellent communication skills and the ability to build effective relationships with store and operational teams.
What we're looking for
We’re looking for a highly motivated retail leader who enjoys being on the shop floor, leading teams through change and seeing projects come to life.
You'll be someone who thrives in a hands‑on environment, leading the delivery from the front rather than behind a desk.
Why B&M?
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more!
Check out our full benefits here: https://careers. bmstores. co. uk/our-bm-benefits/
If you enjoy motivating teams, overcoming challenges and creating great‑looking stores, this could be the ideal opportunity for you.
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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Refit Delivery Manager - North East & Yorkshire employer: B&M Retail Limited
B&M is an excellent employer for those looking to make a meaningful impact as a Security Officer in Peterborough. With a strong focus on integrity, teamwork, and personal development, employees enjoy a supportive work culture that values their contributions. The company offers a range of benefits, including store discounts and opportunities for career growth within a rapidly expanding business, making it an attractive place for individuals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Refit Delivery Manager - North East & Yorkshire
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like B&M Retail Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like B&M Retail Limited!
We think you need these skills to ace Refit Delivery Manager - North East & Yorkshire
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at B&M Retail Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at B&M Retail Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show B&M Retail Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at B&M Retail Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
