At a Glance
- Tasks: Deliver friendly service, replenish stock, and keep the store looking great.
- Company: Join B&M, a growing retail company with a vibrant team culture.
- Benefits: Enjoy discounts, career progression, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and create amazing shopping experiences.
- Qualifications: Positive attitude, teamwork skills, and a passion for customer service.
The predicted salary is between 28000 - 28000 £ per year.
Love retail? Get a buzz off delivering great customer service? Want to be part of a busy team where no two days are ever the same?
Join B&M as a Customer Service Assistant at our store in East Retail Park, Newport and help create a brilliant shopping experience for our customers.
This is a hands-on role at the heart of our store, where you'll play a key part in keeping the shelves full, the store looking great, and customers leaving with a smile.
Whether you're helping customers on the shop floor, replenishing stock, or supporting at the checkouts, you'll be part of a team that keeps things running smoothly in a fast-paced retail environment.
This is a part time role offering 16 hours per week, with shift patterns between the hours of 9am and 7pm.
- What you'll be doing
- Delivering friendly, helpful service to customers across the store
- Replenishing stock and maintaining high standards of availability
- Keeping the store clean, safe, and well presented
- Working on checkouts and handling transactions accurately
- Supporting colleagues to ensure the store runs efficiently
- What you'll bring
- A positive, can-do attitude and willingness to get stuck in
- A passion for delivering great customer service
- Strong teamwork skills and a proactive approach
- Energy and enthusiasm for working in a fast-paced environment
- Reliability and a commitment to getting the job done
Previous retail or customer service experience is helpful but not essential. We're big on attitude, personality, and a willingness to learn!
Why B&M?
There's never been a better time to join.
With over 780 stores (and growing), we offer real opportunities to build your career and progress quickly.
In fact, many of our managers started their journey with us on the shop floor.
You'll be part of a business that values hard work, teamwork, and getting things done.
We offer you a range of great benefits including discount in our stores, a colleague portal offering discounts for numerous retailers, hospitality & much more!
Check out our full benefits here -
B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Customer Service Assistant in Newport employer: B&M Retail Limited
B&M is an excellent employer for those looking to make a meaningful impact as a Security Officer in Peterborough. With a strong focus on integrity, teamwork, and personal development, employees enjoy a supportive work culture that values their contributions. The company offers a range of benefits, including store discounts and opportunities for career growth within a rapidly expanding business, making it an attractive place for individuals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Newport
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including B&M Retail Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Service Assistant in Newport
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like B&M Retail Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at B&M Retail Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about B&M Retail Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at B&M Retail Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at B&M Retail Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at B&M Retail Limited!
