B&M Retail Limited in Middleton, Manchester, is seeking a Customer Service Manager to lead a busy front-end team and deliver outstanding service from the moment customers enter the store until checkout. This permanent, full‑time role puts you at the heart of our customer experience.
You’ll develop staff, drive service standards and KPIs, handle customer queries with confidence, and create a welcoming store atmosphere. Flexibility across days, evenings and weekends is required.
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Customer Experience Manager - Front End Leadership in Manchester employer: B&M Retail Limited
B&M Retail Limited is an exceptional employer, offering a dynamic work environment in Trowbridge where you can thrive as a Store Manager. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have the opportunity to lead a high-performing team while enjoying competitive benefits and flexible working hours. Join us to make a meaningful impact in retail and grow your career in a supportive atmosphere.
