B&M Retail Limited in Maidstone is seeking a Customer Service Manager to lead our front-end team and shape a brilliant shopping experience. This hands-on leadership role will own the customer journey from entry to exit, driving fast, friendly service in a busy store.
You will manage cash processes, coach staff across shifts (days, evenings and weekends), monitor KPIs, and foster a welcoming atmosphere where customers feel valued.
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Front-End Customer Experience Leader in Maidstone employer: B&M Retail Limited
B&M Retail Limited is an exceptional employer, offering a dynamic work environment in Trowbridge where you can thrive as a Store Manager. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have the opportunity to lead a high-performing team while enjoying competitive benefits and flexible working hours. Join us to make a meaningful impact in retail and grow your career in a supportive atmosphere.
