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For Companies At a Glance
- Tasks: Supervise cash office and checkout, ensuring excellent customer service.
- Company: Leading retail company in Northern Ireland with a focus on growth.
- Benefits: Part-time hours, extensive training, and career advancement opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Experience in fast-paced retail and strong numerical skills required.
- Other info: Flexible approach needed for a thriving retail environment.
The predicted salary is between 1300 - 1600 £ per month.
A leading retail company in Northern Ireland is seeking a Customer Service Supervisor for a part-time role at Damolly Retail Park, Newry. This role involves supervising the cash office and checkout area, ensuring top-notch customer service, and supporting team development.
Candidates should possess experience in a fast-paced retail setting, strong numerical skills, and a flexible approach.
Join a fast-growing retailer offering extensive training and career advancement opportunities.
Retail Customer Service Supervisor (30h) - Lead & Service in London employer: B&M Retail Limited
Contact Detail:
B&M Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Supervisor (30h) - Lead & Service in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service scenarios! Think of examples from your past experience where you handled tough situations or led a team. This will help you shine when discussing your skills in the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local retail events. They might give you insider tips or even refer you directly to the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart and show your enthusiasm for the role. Remember, we’re all about making connections and showing genuine interest!
We think you need these skills to ace Retail Customer Service Supervisor (30h) - Lead & Service in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and customer service. We want to see how you've handled fast-paced environments and any supervisory roles you've had before.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team at Damolly Retail Park. Keep it friendly and professional!
Show Off Your Numerical Skills: Since this role involves supervising the cash office, don’t forget to mention your strong numerical skills. We love candidates who can demonstrate their ability to handle cash and manage transactions efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at B&M Retail Limited
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Supervisor, you'll need to demonstrate your ability to handle customer queries and complaints. Prepare specific examples from your past experience where you provided excellent service or resolved issues effectively. This will highlight your suitability for the role.
✨Highlight Your Leadership Experience
Since this role involves supervising a team, be ready to discuss your leadership style and experiences. Share instances where you've motivated a team or contributed to their development. This will show that you're not just a good fit for the role but also for the company's growth.
✨Prepare for Numerical Questions
Given the emphasis on strong numerical skills, brush up on basic maths and be prepared for questions that may involve cash handling or sales figures. Practising these skills beforehand will boost your confidence and demonstrate your capability in managing the cash office.
