B&M Retail Limited in Lincoln is seeking a Customer Service Manager to lead the store's front-end experience and drive excellent customer service.
You will manage a team across days, evenings and weekends, ensure fast queues, handle customer queries with confidence, and monitor service standards and KPIs to achieve high customer satisfaction.
The role is permanent and full-time within the store management team, offering opportunities for career progression and a supportive, inclusive environment.
#J-18808-Ljbffr
Retail Front-End Customer Experience Lead in Lincoln employer: B&M Retail Limited
B&M Retail Limited is an exceptional employer, offering a dynamic work environment in Trowbridge where you can thrive as a Store Manager. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have the opportunity to lead a high-performing team while enjoying competitive benefits and flexible working hours. Join us to make a meaningful impact in retail and grow your career in a supportive atmosphere.
