At a Glance
- Tasks: Monitor the store, operate CCTV, and conduct investigations into stock loss.
- Company: Join B&M Retail, one of the UK’s fastest-growing retailers with over 780 stores.
- Benefits: Enjoy flexible shift patterns, career progression, and discounts in stores.
- Other info: This is a full-time, permanent role based in Hounslow.
- Why this job: Play a vital role in safeguarding the store while enjoying variety in your work.
- Qualifications: Strong communication skills and ability to remain composed under pressure are essential.
The predicted salary is between 24000 - 30000 £ per year.
We’re looking for a confident and professional Retail Security Officer to join our team in Hounslow, helping to protect our people, products and store environment while delivering a safe and welcoming experience for customers. This is a full-time, permanent role with flexibility to work across daytime, evening and weekend shifts - ideal for someone who enjoys variety, responsibility and being an integral part of the store team.
As a Retail Security Officer, you’ll be trusted with real responsibility and play a vital role in safeguarding the store. Working closely with the Store Management Team, you’ll help prevent loss, manage risk and maintain high standards of safety and professionalism. You’ll be joining a business that values integrity, teamwork and personal development where your contribution genuinely matters.
What you’ll be doing:
- Actively monitoring the store to identify, prevent and report incidents
- Operating and reviewing CCTV systems in line with company policies
- Supporting the enforcement of Health & Safety procedures
- Conducting investigations into stock loss, theft and fraud
- Engaging confidently and professionally with customers and colleagues to resolve situations calmly and effectively
What we’re looking for:
- Someone who is alert, calm under pressure and confident in their approach, with a strong sense of responsibility and a customer-first mindset
- Ability to follow procedures and remain composed in challenging situations
- Strong verbal and written communication skills
- Confidence handling difficult conversations in a professional manner
- Sound judgement, honesty, integrity and a strong work ethic
- A supportive team player who takes pride in doing the right thing
What’s in it for you:
- A permanent, full-time role with flexible shift patterns
- Clear procedures, training and support from a welcoming store team
- Progression opportunities within our Profit Protection team and wider business
- The opportunity to build a career with one of the UK’s fastest-growing retailers
We’re one of the UK’s fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality and much more!
Ready to secure your future with a growing business? Apply today! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Retail Security Officer in Hounslow employer: B&M Retail Limited
B&M Retail is expanding rapidly, offering numerous benefits including discounts and career progression opportunities. Located in Hounslow, the team values integrity and teamwork, ensuring a supportive environment for all employees.
