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For Companies At a Glance
- Tasks: Support the Floor Manager and ensure top-notch store standards for customers.
- Company: Join one of the UK’s fastest growing retailers with a vibrant team culture.
- Benefits: Enjoy discounts, flexible hours, and amazing on-the-job training.
- Why this job: Be part of a dynamic team and grow your career in retail!
- Qualifications: Experience in supervising a small team and a passion for customer service.
- Other info: Great opportunities for career progression and a diverse work environment.
Overview
B&M Retail are currently recruiting for a Floor Supervisor to join our team in Brunel Retail Park, Brunel! This is a permanent, part time role, working 20 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown.
Responsibilities
As a Floor Supervisor, you will support the Floor Manager in ensuring that our team delivers the best store standards for our customers!
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area and on the sales floor
- Provide colleagues with the appropriate skills and knowledge
- Ensure a safe environment for colleagues and customers
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
Ideal candidates
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
Essential qualifications
- Experience supervising/managing a small team, in a fast paced retail environment
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
Benefits
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more. For further information please click here.
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
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Floor Supervisor employer: B&M Retail Limited
Contact Detail:
B&M Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&M's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Floor Supervisor, you'll need to demonstrate exceptional service. Role-play common scenarios with friends or family to build your confidence and ensure you're ready to impress during the interview.
✨Tip Number 3
Be prepared to share your experiences! Think of specific examples from your past roles where you've led a team or improved store standards. This will help you stand out as a candidate who can hit the ground running at B&M.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're serious about joining the B&M team. Don’t wait too long, as these roles fill up fast!
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the role and ready to deliver exceptional customer service.
Tailor Your CV: Make sure your CV highlights your experience in supervising or managing a team. We love seeing how you've contributed to a positive work environment and how you’ve handled challenges in a fast-paced setting.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the Floor Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at B&M!
How to prepare for a job interview at B&M Retail Limited
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK’s fastest-growing retailers. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your 'can do' attitude and flexibility, as these are key traits they’re looking for.
✨Customer Service Focus
B&M places a strong emphasis on exceptional customer service. Be ready to discuss how you would ensure a welcoming environment for customers and how you’ve previously gone above and beyond to deliver great service. Think of specific instances where your actions positively impacted customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and engagement. You might want to inquire about the training process, opportunities for internal development, or how success is measured in the Floor Supervisor role. It’s a great way to demonstrate your enthusiasm for the position.