At a Glance
- Tasks: Assist customers and ensure a great shopping experience in a fast-paced retail environment.
- Company: Join one of the UK’s fastest growing retailers at B&M Retail.
- Benefits: Enjoy 10% discount from day one and exciting in-house learning opportunities.
- Other info: Apply quickly – these roles fill up fast!
- Why this job: Be part of a dynamic team with real career progression and flexible hours.
- Qualifications: A positive attitude and teamwork skills; retail experience is a bonus but not required.
The predicted salary is between 11 - 13 £ per hour.
B&M Retail are currently recruiting for Customer Service Assistants to join our team at Damolly Retail Park, Newry! These are permanent, part-time positions with 12 hours a week guaranteed.
We are one of the UK’s fastest growing retailers, and with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. If that’s not for you, we also offer casual/flexible, part-time roles.
Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.
Responsibilities- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.
Benefits- 10% discount from week 1, with double discount days through the year
- The Tannoy portal – huge discounts across retail, leisure
- In-house learning and development + career opportunities!
Our roles don’t tend to be around for long, so apply now to avoid disappointment! We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Customer Service Assistant employer: B&M Retail Limited
B&M Retail is an excellent employer for those seeking a dynamic and rewarding role as a Customer Service Assistant at our Damolly Retail Park location in Newry. With a strong focus on employee development, we offer comprehensive training and clear career progression opportunities, ensuring that 80% of our management team is promoted from within. Our inclusive work culture, combined with attractive benefits such as a 10% discount from day one and flexible working hours, makes B&M Retail a fantastic place to build your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&M Retail. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be interacting with customers all day. Think about scenarios where you’ve provided great service or resolved issues. Share these stories during your interview to highlight your proactive approach and team spirit.
✨Tip Number 3
Be flexible! Since the role requires evening and weekend shifts, make sure to express your availability during the interview. Showing that you’re ready to adapt to the store's needs will definitely work in your favour.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s quick and easy, plus you’ll get updates directly from us. Don’t miss out on this opportunity – roles like these don’t stick around for long!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Be genuine and express why you’re excited about joining our team at B&M Retail.
Tailor Your Application:Make sure to customise your application for the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like being a great team player or having a proactive approach.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your key strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at B&M Retail Limited
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK’s fastest-growing retailers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Personality
B&M is big on personality and attitude, so don’t be afraid to let yours shine through! Be enthusiastic and approachable during the interview. Share examples of how you've positively interacted with customers or worked well in a team to demonstrate your can-do attitude.
✨Flexibility is Key
Since the role requires flexibility for evening and weekend shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra hours, showing that you're ready to meet the demands of a fast-paced retail environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows that you're engaged and serious about the position. You might ask about the training process or opportunities for career progression within B&M.
