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For Companies At a Glance
- Tasks: Assist customers and ensure a great shopping experience at our busy store.
- Company: Join one of the UK's fastest growing retailers with exciting expansion plans.
- Benefits: Enjoy a 10% discount from day one and flexible part-time hours.
- Why this job: Be part of a dynamic team and grow your career with us!
- Qualifications: A positive attitude and teamwork skills are essential; retail experience is a bonus.
- Other info: We offer amazing training and career progression opportunities!
Overview
B&M Retail are currently recruiting for Customer Service Assistants to join our team at Rushmere Shopping Centre!
These are permanent, part-time positions with 20 hours a week guaranteed.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles.
Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work daytime, evening and weekend shift patterns.
Ideal candidate
Our ideal candidate should:
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We’re big on personality and attitude – experience in a fast-paced retail environment or customer service is a bonus, but not essential.
In return, we offer
- 10% discount from week 1, with double discount days through the year
- The Tannoy portal – huge discounts across retail, leisure
- In-house learning and development + career opportunities!
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
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Customer Service Assistant employer: B&M Retail Limited
Contact Detail:
B&M Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&M Retail. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be interacting with customers all day. Think about scenarios where you’ve provided great service or solved problems. Share these stories during your interview to highlight your proactive approach and team spirit.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working various shifts, show that you’re open to different hours. Mention your availability during the interview to demonstrate your commitment to fitting into their fast-paced environment.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate. Don’t miss out on this opportunity – get your application in before the roles are snapped up!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like being a great team player or having a proactive approach.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team at B&M Retail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at B&M Retail Limited
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK’s fastest-growing retailers. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your Personality
Since they’re big on personality and attitude, don’t be afraid to let your character shine through during the interview. Share personal anecdotes that demonstrate your proactive approach and teamwork skills. This will help you stand out as a candidate who fits well with their culture.
✨Prepare for Flexibility Questions
Given the role requires flexibility with shifts, be ready to discuss your availability openly. Think about how you can accommodate daytime, evening, and weekend shifts, and express your willingness to adapt to the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about the training process, career development opportunities, or what a typical day looks like for a Customer Service Assistant. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.