Customer Service Assistant

Customer Service Assistant

Omagh Temporary No home office possible
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B&M Retail Limited

At a Glance

  • Tasks: Assist customers and support our busy Christmas period in a retail environment.
  • Company: Join B&M, a vibrant retailer with a focus on personality and teamwork.
  • Benefits: Enjoy discounts in-store and additional perks through our colleague portal.
  • Other info: Immediate starts available; apply quickly to secure your spot!
  • Why this job: Kickstart your career with flexible hours and the chance for a permanent role.
  • Qualifications: A proactive attitude and a willingness to work as part of a team.

Overview

We are currently recruiting for Customer Service Assistants to join us at our store in Great Northern Retail Park, Omagh. We are looking for Store Colleagues to join us on a temporary basis and support our busy Christmas period! We have various, flexible shift patterns available including weekends, with contracts up to 20 hours per week and immediate starts are available. We’re big on personality and attitude – experience in a fast-paced retail environment or customer service is a bonus, but not essential.

Our ideal candidate

We are looking for a proactive, can-do approach. A great team player who wants to get the job done.

  • Have a can-do, proactive approach
  • Be someone who wants to get the job done
  • Be a great team player

Benefits

At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more. For further information, see careers page: https://careers.bmstores.co.uk/our-bm-benefits/

Opportunity

Whilst this is a temporary contract, there could be the potential for a permanent role, so it could be the start of a new career with us! Our roles don’t tend to be around for long, so apply now to avoid disappointment…

Equal Opportunity

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

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Customer Service Assistant employer: B&M Retail Limited

At B&M, we pride ourselves on being an excellent employer, offering a vibrant work culture where personality and teamwork are valued. Our flexible shift patterns and immediate start opportunities make it easy for you to balance work with your personal life, while our generous employee benefits, including store discounts and potential pathways to permanent roles, ensure that you feel appreciated and supported in your career journey. Join us at our Great Northern Retail Park location and be part of a dynamic team this Christmas season!
B&M Retail Limited

Contact Detail:

B&M Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on B&M. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their crew.

✨Tip Number 2

Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for customers. We want to see that can-do attitude in action!

✨Tip Number 3

Be ready to showcase your flexibility! With various shift patterns available, let them know you're open to working weekends and adapting to the busy Christmas period. It shows you're committed and ready to jump in when needed.

✨Tip Number 4

Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re tech-savvy and keen to join the team. Don’t wait too long – these roles fill up fast!

We think you need these skills to ace Customer Service Assistant

Customer Service Skills
Teamwork
Proactive Approach
Flexibility
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.

Tailor Your Application: Make sure to customise your application to fit the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different field.

Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at B&M Retail Limited

✨Show Your Personality

Since the company values personality and attitude, make sure to let your true self shine during the interview. Share a bit about your interests or hobbies that reflect your character, and don’t be afraid to smile and engage with the interviewer.

✨Demonstrate Team Spirit

As a Customer Service Assistant, being a great team player is crucial. Prepare examples of how you've worked well in a team before, whether in previous jobs or group projects. Highlight your ability to support colleagues and contribute positively to the work environment.

✨Emphasise Your Can-Do Attitude

The ideal candidate has a proactive approach, so come ready to discuss how you tackle challenges head-on. Think of specific instances where you went above and beyond to get the job done, even if it was in a different context.

✨Be Ready for Flexibility

With various shift patterns available, show your willingness to adapt. Mention your availability and any experience you have with flexible working hours. This will demonstrate that you're ready to jump in and help during the busy Christmas period.

Customer Service Assistant
B&M Retail Limited
Location: Omagh
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