B&M Retail Limited in Billingham is seeking a Customer Service Manager to lead the front-end team and deliver a fast, friendly shopping experience. You’ll own the customer journey from entry to exit and drive service standards across the store.
As a hands-on leader, you’ll coach staff, manage cash processes, handle customer queries, and work to meet KPIs while keeping queues moving. The role requires flexibility across days, evenings, and weekends.
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Retail Front-End Service Manager - Lead Customer Experience in Billingham employer: B&M Retail Limited
B&M Retail Limited is an exceptional employer, offering a dynamic work environment in Trowbridge where you can thrive as a Store Manager. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have the opportunity to lead a high-performing team while enjoying competitive benefits and flexible working hours. Join us to make a meaningful impact in retail and grow your career in a supportive atmosphere.
