At a Glance
- Tasks: Assist customers and ensure a great shopping experience in a fast-paced retail environment.
- Company: Join B&M Retail, one of the UK’s fastest growing retailers!
- Benefits: Enjoy 10% discount from day one and flexible part-time hours.
- Other info: Roles fill up quickly, so apply now to secure your spot!
- Why this job: Be part of a dynamic team with amazing training and career growth opportunities.
- Qualifications: A proactive attitude and a passion for teamwork; retail experience is a plus.
B&M Retail are currently recruiting for Customer Service Assistants to join our team at the Junction One International Outlet, Antrim! These are permanent, part-time positions with 12 hours a week guaranteed. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us!
We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.
Our Ideal Candidate Should:
- Have a can‑do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We’re big on personality and attitude — experience in a fast‑paced retail environment or customer service is a bonus, but not essential.
In Return, We Offer:
- 10% discount from week 1, with double discount days through the year
- The Tannoy portal – huge discounts across retail, leisure
- In‑house learning and development + career opportunities!
Our roles don’t tend to be around for long, so apply now to avoid disappointment! We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Customer Service Assistant in Antrim employer: B&M Retail Limited
B&M Retail is an exceptional employer, offering a vibrant work culture at the Junction One International Outlet in Antrim. With a commitment to employee growth through extensive training and career progression opportunities, 80% of our managers are promoted from within. Enjoy flexible part-time roles, generous discounts, and a supportive team environment that values personality and attitude, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&M Retail. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be interacting with customers all day. Think about scenarios where you’ve provided great service or resolved issues. Share these stories during your interview to highlight your proactive approach and team spirit.
✨Tip Number 3
Be flexible! Since the role requires evening and weekend shifts, make sure to express your availability during the interview. Showing that you’re ready to adapt to the store's needs will definitely work in your favour.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s the quickest way to get your foot in the door for those exciting opportunities at B&M!
We think you need these skills to ace Customer Service Assistant in Antrim
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to fit the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like being a great team player or having a proactive approach.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team at B&M Retail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at B&M Retail Limited
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK’s fastest-growing retailers. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your Personality
Since they’re big on personality and attitude, don’t be afraid to let your character shine through during the interview. Share personal anecdotes that highlight your proactive approach and teamwork skills. This will help you stand out as a candidate who fits well with their culture.
✨Prepare for Flexibility Questions
Given the fast-paced nature of the role and the need for evening and weekend shifts, be ready to discuss your availability. Think about how you can demonstrate your flexibility and willingness to adapt to the store's needs, which is crucial for a Customer Service Assistant.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training process or opportunities for career progression within the company. This shows that you’re not just interested in the job, but also in growing with B&M Retail.
