We are currently recruiting for a Customer Service Supervisor to join our team at Abbey Trading Estate, Belfast ! This is a permanent, part time role, working 16 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!
You will also:
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriatebehavioursin the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
Ideal candidateswill beenthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that you have the following:
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us.We have a variety of exciting retail careers available & we offer fantastic on the job training.If you are looking to fast track your career the opportunities are endless!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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2026 NI Customer Service Supervisor employer: B&M Retail Limited
B&M Retail Limited is an exceptional employer, offering a dynamic work environment in Trowbridge where you can thrive as a Store Manager. With a strong focus on employee development and a culture that values teamwork and customer satisfaction, you'll have the opportunity to lead a high-performing team while enjoying competitive benefits and flexible working hours. Join us to make a meaningful impact in retail and grow your career in a supportive atmosphere.
