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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague perks.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small team in retail or hospitality is essential; strong leadership skills required.
- Other info: Flexible working hours and a permanent 40-hour contract available.
The predicted salary is between 24000 - 36000 £ per year.
FLOOR MANAGER – HATFIELD
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service?Well, look no further…
We are currently recruiting for a Floor Manager to join our store teamin Hertfordshire Corner Retail Park, Hatfield, Hertfordshire!
This is a full time role and being flexible withyourworking pattern will be essential.
About the Role
As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers.
You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of your team and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability todeliver KPI’s
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you\’re looking to progress in your career, this could be the perfect opportunity for you!
About You
Ideal candidateswill beenthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail or hospitality environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a ‘can do’ attitude
Why B&M?
B&M aren\’t just any retailer. We\’re one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year! Joining B&M means you can be part of an amazing journey. But it\’s not just our rapid expansion that sets us apart; it\’s our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down… there\’s never been a better time to join the team!
What We Offer:
- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
Ready to join the B&M journey and excel your career? Submit your application today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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Floor Manager employer: B&M Retail Limited
Contact Detail:
B&M Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes them unique will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Think about specific situations where you improved customer service or increased sales, as these will resonate well with the hiring managers.
✨Tip Number 3
Showcase your flexibility and adaptability. Since the role requires a flexible working pattern, be ready to discuss how you've successfully managed changing priorities in previous roles and how you can bring that to the Floor Manager position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can give you an edge in understanding what the interviewers are looking for.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in retail or hospitality. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention why you are interested in the Floor Manager position and how your previous experiences align with the role's requirements.
Highlight Key Skills: In your application, emphasise your effective communication skills, flexibility, and ability to think on your feet. These are crucial for the Floor Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&M Retail Limited
✨Show Your Leadership Skills
As a Floor Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and inspire others.
✨Understand Customer Service Excellence
Since delivering fantastic customer service is key for this role, be ready to discuss your approach to ensuring high levels of customer satisfaction. Share specific instances where you went above and beyond for customers.
✨Familiarise Yourself with KPIs
Knowledge of Key Performance Indicators (KPIs) is essential for this position. Brush up on relevant KPIs in retail and be prepared to discuss how you have met or exceeded these metrics in previous roles.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible working pattern, so be ready to discuss your availability and willingness to adapt to changing circumstances. Share examples of how you've successfully navigated challenges in fast-paced environments.
