Customer Service Supervisor in Larne

We are currently recruiting for a Customer Service Supervisor to join our team at the Laharna Retail Park in Larne.

This is a permanent, part‑time role of 20 hours per week that requires flexibility to work daytime, evening and weekend shifts.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area, ensuring the team delivers the best service to customers.

Responsibilities

• Be passionate about delivering exceptional customer service
• Ensure colleagues demonstrate the appropriate behaviours in the checkout area
• Provide colleagues with the appropriate skills and knowledge
• Be highly visible and approachable to customers and colleagues
• Operate and deliver processes that ensure the store meets all legal requirements
• Merchandise the store to provide a welcoming customer environment that also delivers sales and profitability
• Protect and safeguard the company assets

Qualifications

• Experience supervising/managing a small team in a fast‑paced retail environment
• Strong numerical and problem‑solving skills
• A flexible approach and a ‘can‑do’ attitude
• The ability to think on your feet

Ideal candidates will be enthusiastic, focused and driven team players with a passion for retail and delivering great service.

B&M Retail is one of the UK’s fastest growing retailers and with our ongoing expansion plans there has never been a better time to join us. We offer fantastic on‑the‑job training. If you are looking to fast‑track your career, the opportunities are endless.

Apply online today to join a great team in a fast‑paced, growing business.

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.