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- Tasks: Support the Floor Manager and motivate your team to deliver top-notch customer service.
- Company: Join B&M Retail, one of the UK's fastest-growing retailers with exciting expansion plans.
- Benefits: Enjoy flexible shifts, on-the-job training, and endless career opportunities.
- Why this job: Be part of a fun, dynamic team while making a real impact in retail.
- Qualifications: Experience in supervising a small team in a fast-paced retail environment is essential.
- Other info: B&M Retail values diversity and is committed to creating an inclusive workplace.
The predicted salary is between 12000 - 18000 £ per year.
We are currently recruiting for a Floor Supervisor to join our team at The Westwood Retail Park, Westwood! This is a permanent, part time role and will require the flexibility to work shifts in the daytime, evenings and at weekends.
As a Floor Supervisor, you will support the Floor Manager in ensuring that our team delivers the best store standards for our customers!
You Will Also:
- Support the management of our teams and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Ensure high levels of customer satisfaction through the delivery of excellent customer service
- Operate and deliver processes that ensure the store meets all legal requirements
- Play a vital part in continuing to make our stores a fun place to work!
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
It Is Essential That You Have The Following:
- Experience supervising/managing a small team, in a fast paced retail environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong organisation skills
- A flexible approach and a 'can do' attitude
B&M Retail are one of the UK's fastest growing retailers and with our ongoing expansion plans there really hasn't been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!
If you would like to join a great team in a fast paced, growing business, apply online today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Floor Supervisor employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Familiarise yourself with the retail environment at The Westwood Retail Park. Visit the store, observe the team dynamics, and understand the customer flow. This will help you speak confidently about your insights during any interviews.
✨Tip Number 2
Highlight your previous experience in supervising teams in fast-paced environments. Be ready to share specific examples of how you've motivated colleagues or improved sales in your past roles, as this will resonate well with the hiring managers.
✨Tip Number 3
Demonstrate your flexibility and 'can do' attitude by being open to various shift patterns. Mention your willingness to work evenings and weekends, as this shows your commitment to the role and aligns with their requirements.
✨Tip Number 4
Prepare to discuss how you ensure high levels of customer satisfaction. Think of examples where you provided excellent service or resolved customer issues effectively, as this is crucial for the Floor Supervisor position.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising or managing a team in a retail environment. Use specific examples that demonstrate your ability to motivate colleagues and improve sales.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for retail and customer service, and how your skills align with the requirements listed in the job description.
Showcase Relevant Skills: Emphasise your effective communication and organisational skills in your application. Provide examples of how you've successfully managed a team or improved store standards in previous roles.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work shifts during the day, evenings, and weekends. This shows you are adaptable and ready to meet the company's needs.
How to prepare for a job interview at B&M Retail
✨Show Your Leadership Skills
As a Floor Supervisor, you'll be expected to manage and motivate a team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to inspire and drive results.
✨Demonstrate Customer Service Excellence
Customer satisfaction is key in retail. Prepare to discuss specific instances where you went above and beyond to ensure a positive customer experience, showcasing your commitment to excellent service.
✨Highlight Your Flexibility
This role requires a flexible approach to working hours. Be ready to talk about your availability and any previous experiences where you adapted to changing schedules or demands in a fast-paced environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responses to scenarios you might face as a Floor Supervisor, such as handling a difficult customer or managing team conflicts.
