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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague benefits.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small to medium team in retail or hospitality is essential.
- Other info: Flexible working hours and a permanent 40-hour contract are available.
The predicted salary is between 24000 - 36000 £ per year.
Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Interchange Retail Park store team, in Ipswich!
As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
The Key Responsibilities
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high-performing store culture
What We\’re Looking For
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands-on approach with a flexible, ‘can do’ attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M
- A clear progression path up to Deputy Store Manager and beyond
- On-the-job training and development
- 10% staff discount (with regular double discount events!)
- Access to exclusive discounts via our colleague benefits portal
- Wellbeing support through our Employee Assistance Programme
- A secure, permanent 40-hour contract
Ready to take the next step in your retail career? Apply now and join the B&M journey!
B&M is an equal opportunity employer. We’re committed to creating an inclusive and diverse workplace.
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Floor Manager employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes us unique will help you align your answers during the interview, showcasing how you can contribute to our team.
✨Tip Number 2
Prepare examples of your leadership experience in a retail or hospitality setting. Be ready to discuss specific situations where you motivated your team or improved customer service, as this will demonstrate your suitability for the Floor Manager role.
✨Tip Number 3
Showcase your flexibility and problem-solving skills. Think of instances where you had to adapt quickly to changes or resolve issues on the floor, as these are crucial traits for a Floor Manager in a fast-paced environment.
✨Tip Number 4
Research current trends in retail and customer service. Being knowledgeable about industry standards and innovations can set you apart and show that you're proactive about improving store performance.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in retail or hospitality. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention why you are interested in the Floor Manager position and how your previous experiences align with the role's requirements.
Highlight Relevant Skills: In your application, emphasise your effective communication skills, flexibility, and problem-solving abilities. These are crucial for a Floor Manager, so make sure they stand out.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. B&M is looking for driven team players, so let your passion for leading a team and delivering excellent customer service shine through.
How to prepare for a job interview at B&M Retail
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team or improved performance.
✨Understand Customer Service Excellence
Be ready to discuss what excellent customer service means to you. Think of specific instances where you've gone above and beyond for customers, as this will show your passion for delivering great service.
✨Familiarise Yourself with KPIs
Since the role involves meeting key performance indicators, brush up on what KPIs are relevant in retail. Be prepared to talk about how you've previously achieved or exceeded these metrics in your past roles.
✨Demonstrate Flexibility and Problem-Solving
The job requires a flexible approach and the ability to think on your feet. Prepare to share examples of how you've adapted to changing situations or solved problems quickly in a fast-paced environment.
