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- Tasks: Join our team as a Customer Service Assistant, ensuring customers have an amazing shopping experience.
- Company: B&M Retail is one of the UK's fastest-growing retailers with exciting expansion plans.
- Benefits: Enjoy flexible part-time hours, store discounts, and additional perks through our colleague portal.
- Why this job: Experience a dynamic work environment with opportunities for growth and career progression.
- Qualifications: We're looking for enthusiastic team players; retail experience is a bonus but not required.
- Other info: Apply quickly as roles fill fast; we value diversity and inclusivity in our workplace.
B&M Retail are currently recruiting for Customer Service Assistants to join the team at our store at The Riverside Retail Park, Norwich!
We have part-time opportunities with various shift patterns available, including evenings and weekends.
We are one of the UK’s fastest-growing retailers. With our ongoing expansion plans, there’s never been a better time to join us! For those looking to progress, we offer excellent on-the-job training, internal development, and career progression — 80% of our Managers are promoted from within. If you prefer a casual or flexible schedule, we also offer part-time roles.
Are you looking for a fast-paced and challenging role in a busy, high-energy environment? This could be the role for you!
As a Customer Service Assistant, you will be at the heart of our stores, ensuring our customers have a great experience. Whether replenishing stock on the shop floor or delivering excellent customer service at the checkouts, no two days are the same!
Ideal candidates will be enthusiastic team players with a passion for retail and delivering great service. We are looking for colleagues who will thrive in our fast-paced, high-energy environment.
Our Ideal Candidate Will:
- be a great team player
- have a can-do, proactive approach
- pride themselves on getting the job done
We value personality and attitude. Experience in retail or customer service is a bonus but not essential.
At B&M, we offer great benefits, including store discounts. Our colleague portal also provides additional discounts for retailers, hospitality, and more. For further information, please click here.
Our roles tend to be filled quickly, so apply now to avoid missing out!
We are an equal opportunity employer committed to creating an inclusive and diverse working environment.
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Customer Service Assistant employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with B&M Retail's values and culture. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service or retail, even if they're not extensive. Highlight any relevant skills or situations where you've demonstrated a proactive approach or teamwork, as these are key qualities they’re looking for.
✨Tip Number 3
Show enthusiasm for the role and the fast-paced environment. During any interactions, whether in person or over the phone, convey your excitement about working in retail and your eagerness to contribute to a positive customer experience.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding shifts. Since B&M offers various part-time opportunities, demonstrating your willingness to work evenings and weekends can make you a more attractive candidate.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what B&M Retail is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills. Emphasise any previous roles in retail or customer service, even if they were informal. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at B&M Retail specifically and how your personality and attitude align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&M Retail
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. B&M values personality and attitude, so let your enthusiasm shine through in your responses.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a great team player is crucial. Share examples from your past experiences where you successfully worked as part of a team, highlighting your collaborative skills.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy, high-energy environment, be ready to discuss how you handle pressure and adapt to changing situations. Think of specific instances where you've thrived in similar settings.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
