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- Tasks: Join us as a Weekend General Assistant, serving customers and ensuring a clean, welcoming environment.
- Company: We’re an award-winning catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy free lunches, discounts, and a paid day off for your birthday!
- Why this job: Gain experience with Michelin-starred chefs and develop your skills in a fun, supportive culture.
- Qualifications: Food Safety Level 2 and customer service experience are required.
- Other info: Work weekends from 7am to 3pm and enjoy a variety of perks!
Job Overview
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
This is a General Assistant to work on Saturdays from 7am to 3:30pm and double shift on Sundays, from 7am to 3:30pm and 6pm to 2:30am (24 hours per week).
Responsibilities
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Qualifications
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website
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Weekend General Assistant employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend General Assistant
✨Tip Number 1
Familiarise yourself with the company's values and principles. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role heavily involves interacting with customers, be ready to share specific examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Prepare to discuss food safety practices. Given the importance of food safety in this role, brush up on your knowledge of food safety standards and be ready to explain how you would implement them in a busy environment.
✨Tip Number 4
Show enthusiasm for the role and the company culture. During any interactions, express your excitement about working weekends and participating in the unique benefits offered, like masterclasses with Michelin-starred chefs.
We think you need these skills to ace Weekend General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Weekend General Assistant position. Tailor your application to highlight relevant experience in customer service and food safety.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in customer service or food handling. Mention specific examples where you demonstrated good merchandising skills or maintained cleanliness in a work environment.
Show Enthusiasm for the Company: Express your passion for the catering industry and your eagerness to contribute to a team that serves over 45,500 customers daily. Mention any knowledge of the company’s values or benefits that resonate with you.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at BM Caterers
✨Show Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Attention to Detail
The job requires meticulous attention to cleanliness and presentation. During the interview, highlight any experiences where you had to maintain high standards in a fast-paced environment, and explain how you ensure everything is up to standard.
✨Familiarise Yourself with Food Safety Practices
As food safety is crucial in this role, make sure you understand the basics of food safety and hygiene. Be ready to discuss your knowledge of food safety practices and any relevant certifications you hold.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specifics of the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
