Position Overview
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Role Details
General Assistant position to work on Saturday and Sunday from 7:00 to 14:30, and Monday 7:00 to 15:00 (21.5 hours per week).
Key Responsibilities
- Monitoring counters and chillers to ensure cleanliness, stock levels, and alignment with our six principles.
- Checking restaurant areas to maintain consistent cleanliness and detail.
- Listening carefully and following manager instructions; providing prompt and efficient service.
- Communicating confidently with customers, gathering feedback, and responding to their needs to ensure positive experiences.
Qualifications
- Food Safety Level 2 and Health & Safety Level 2 certificates.
- Previous experience in a customer service environment.
- Good merchandising skills and till experience.
Benefits
- Annual day off for your birthday.
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – paid day off to volunteer at a charity of your choice.
- Free lunch every workday.
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Thatcham employer: BM Caterers
BM Caterers is an exceptional employer located in Greater London, offering a vibrant work culture that fosters creativity and collaboration among culinary professionals. With unique benefits like monthly masterclasses led by Michelin-starred chefs and complimentary lunches every weekday, employees are encouraged to grow their skills and thrive in a supportive environment. Join us to be part of a team that values passion for food and excellence in service.
