At a Glance
- Tasks: Support kitchen and front-of-house operations, ensuring a great food and customer experience.
- Company: Join a multi-award-winning contract catering company with a passionate team.
- Benefits: Enjoy free lunch, birthday off, and discounts at various outlets.
- Other info: Opportunity for personal growth with masterclasses and fully funded development courses.
- Why this job: Be part of a dynamic hospitality environment and make customers smile every day.
- Qualifications: Experience in customer service or catering, with strong teamwork skills.
The predicted salary is between 20000 - 25000 € per year.
We’re a multi-award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a General Assistant to join our team in Swindon on a fixed-term contract. This is a varied role supporting both the kitchen and front-of-house operation, helping to deliver a great food and customer experience every day.
The role is offered on a 36-hour per week fixed-term contract, running from 13 July 2026 to 31 January 2027. The working pattern will be:
- Monday: 08:00–18:30
- Tuesday: 08:00–18:30
- Wednesday: 08:00–14:30
- Friday: 08:00–18:30
You’ll be responsible for monitoring counters and chillers, making sure they are clean, well-stocked and presented in line with our six principles. You’ll regularly check the restaurant areas to ensure consistent standards of cleanliness, presentation and service, with excellent attention to detail. You’ll provide prompt and efficient service at all times, communicate confidently with customers, gain feedback and respond to their needs to help ensure every customer has a positive experience. The role will also involve supporting the kitchen team where needed, following procedures and maintaining good food safety and health and safety practices at all times.
We’re looking for someone who has previous experience in a customer service or catering environment, with good merchandising skills and till experience. You’ll be able to listen carefully, follow instructions from your manager and work well as part of a team. This is a great opportunity for someone who enjoys working in a busy hospitality environment and takes pride in delivering excellent service, clean presentation and a positive customer experience.
Our Benefits Include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Swindon employer: BM Caterers
As a multi-award-winning contract catering company, we pride ourselves on fostering a vibrant work culture in Swindon that values teamwork and exceptional service. Our employees enjoy a range of benefits including an annual day off for their birthday, monthly masterclasses with Michelin-starred chefs, and fully funded development courses, ensuring ample opportunities for personal and professional growth. Join us to be part of a dynamic team dedicated to delivering outstanding food experiences while enjoying perks like free lunches and a paid day off to volunteer for a charity of your choice.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the catering company. Understand their values, what they stand for, and their customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Practise your answers with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for food and customer service shine through. Share any relevant experiences that highlight your skills and how you can contribute to creating a great experience for customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant in Swindon
Some tips for your application 🫡
Show Your Passion for Food:We want to see your love for food and customer service shine through in your application. Share any relevant experiences or stories that highlight your enthusiasm for the catering industry!
Tailor Your CV:Make sure your CV is tailored to the General Assistant role. Highlight your previous experience in customer service or catering, and don’t forget to mention any merchandising skills or till experience you have!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at BM Caterers
✨Know the Company
Before your interview, take some time to research the catering company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a General Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to discuss how you can contribute to creating a positive experience for customers.
✨Demonstrate Teamwork
This role requires working closely with both kitchen and front-of-house teams. Think of instances where you successfully collaborated with others. Highlight your ability to listen, follow instructions, and support your colleagues to ensure smooth operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company.
