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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and ensure top-notch service standards.
- Company: Join an award-winning contract catering company with a passion for food and customer satisfaction.
- Benefits: Enjoy a birthday day off, free lunches, and monthly masterclasses with Michelin-starred chefs.
- Other info: Work Monday to Friday, enjoy a supportive environment, and access mental health resources.
- Why this job: Make a real impact in the hospitality industry while developing your skills and career.
- Qualifications: 2-3 years in hospitality management with a focus on food production and client satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Restaurant Manager to join our team.
Responsibilities:
- Manage and monitor all areas of service and standards.
- Ensure all legislative and due diligence procedures are carried out in line with company policy.
- Plan for service improvements in all areas.
- Attend BM Caterers craft development opportunities.
- Ensure BM Caterers concepts and innovations are implemented and marketed effectively within the business.
- Ensure all team HODs are aware of required standards and current achievement status.
- Communicate regularly with all team members to set clear goals, seek feedback, and share ideas.
- Develop individuals & the team through appraisals, day‑to‑day supervision and performance management.
- Ensure budgetary targets are achieved, with controls in place and monitored.
- Liaise with the client and customers to ensure maximum customer satisfaction.
- Ensure efficient and hygienic working practices are consistent in all areas.
- Work Monday to Friday, 8am-4:30pm (closed on weekends and bank holidays).
- Lead a team of 7 people.
Qualifications:
- 2-3 years of experience working in contract catering or hospitality, managing a team to achieve targets and client satisfaction.
- Skilled in food production, service and managing cost controls.
- Holding a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent.
Benefits:
- An annual day off for your birthday.
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday.
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Restaurant Manager employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience in managing teams and ensuring customer satisfaction, make sure to highlight that in conversations. Share specific examples of how you've improved service standards or managed costs effectively.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We love seeing candidates who are genuinely interested in joining our award-winning team. Plus, it shows you’re keen on being part of our culture and values.
✨Tip Number 4
Prepare for interviews by researching our company’s concepts and innovations. Be ready to discuss how you can implement these ideas in your role as a Restaurant Manager. It’ll show you’re proactive and aligned with our goals!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Restaurant Manager role. Highlight your achievements in managing teams, improving service standards, and ensuring customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about contract catering and how your background makes you the perfect fit for our team. Don’t forget to mention any relevant qualifications!
Showcase Your Leadership Skills: As a Restaurant Manager, you'll be leading a team. In your application, share examples of how you've developed individuals and managed performance in previous roles. We love to see how you inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at BM Caterers
✨Know Your Stuff
Make sure you brush up on your knowledge of contract catering and hospitality management. Familiarise yourself with the company’s values, their service standards, and any recent innovations they’ve implemented. This will show that you’re genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you developed individuals and achieved targets. Be ready to discuss your approach to performance management and team motivation.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Think about how you would set goals and seek feedback from your team, and be prepared to share your strategies for maintaining open lines of communication.
✨Demonstrate Customer Focus
Customer satisfaction is at the heart of this role. Prepare to discuss how you've previously liaised with clients and customers to ensure their needs are met. Share specific examples of how you’ve handled feedback and made improvements based on customer input.