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- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various outlets.
- Why this job: Gain experience in a dynamic environment while learning from Michelin-starred chefs.
- Qualifications: Food Safety Level 2 and Health & Safety Level 2 certificates required.
- Other info: Flexible zero-hour contract with opportunities for personal development and volunteering.
The predicted salary is between 10 - 12 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a GA position on a zero-hour contract.
Responsibilities:
- Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles.
- Regularly checking the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
- Listening carefully and taking instructions from your manager.
- Providing prompt and efficient service at all times.
- Communicating confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Qualifications:
- Following procedures and displaying good food safety practice at all times.
- Having your Food Safety Level 2 and Health & Safety Level 2 certificates.
- Previous experience working in a customer service environment.
- Good merchandising skills and till experience.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Milton Keynes employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to provide that prompt and efficient service they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It’s all about making a great first impression, especially in a customer-facing role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences where you went above and beyond to make someone’s day better. We want to see that spark!
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or food safety. If you've got those Food Safety Level 2 and Health & Safety Level 2 certificates, shout about them! We’re keen on seeing how your background fits with our needs.
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. A clean, well-organised application reflects the standards we uphold in our service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BM Caterers
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and principles. Since they focus on cleanliness and customer satisfaction, think about how your past experiences align with these aspects. Be ready to share specific examples that highlight your attention to detail and customer service skills.
✨Show Off Your Certificates
Since having your Food Safety Level 2 and Health & Safety Level 2 certificates is crucial, bring copies along to the interview. This shows you’re prepared and serious about the role. You can also mention how these qualifications have helped you in previous positions.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully by asking clarifying questions when needed. This not only shows that you’re engaged but also reflects the importance of following instructions from your manager, which is key for this role.
✨Be Customer-Centric
Prepare to discuss how you’ve handled customer feedback in the past. Think of a time when you turned a negative experience into a positive one. This will showcase your ability to communicate confidently and react to customer needs, which is essential for a General Assistant.