At a Glance
- Tasks: Lead a team to deliver exceptional hospitality at events and corporate meetings.
- Company: Join an award-winning catering company with a passion for food and service.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Opportunities for career growth and personal development with a focus on well-being.
- Why this job: Make every customer experience memorable while developing your skills in a supportive environment.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 20250 - 24750 £ per year.
Job Description
We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day.
We now have an exciting opportunity for a Hospitality Supervisor to join our team.
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one.
Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times.
And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Our benefits include
• An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
- #J-18808-Ljbffr
Hospitality Supervisor / Team Leader in London employer: BM Caterers
As a multi award-winning contract catering company, we pride ourselves on our vibrant work culture that values teamwork and customer satisfaction. With flexible working hours, extensive training and development opportunities, and unique perks like having your birthday off, we ensure our employees feel valued and supported in their roles. Join us and be part of a team recognised as one of the 'Best Companies' to Work For for seven consecutive years, all while serving over 45,500 happy customers daily.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor / Team Leader in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BM Caterers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BM Caterers
Don't be shy about reaching out to BM Caterers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor / Team Leader in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BM Caterers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BM Caterers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
